My husband and I stayed here five nights during Thanksgiving week while visiting family. Our experience here was great. Room (king suite with couch) was clean and spacious (though the bathroom was a little tight). The hotel is close to the Riverwalk and downtown area, though I wouldn't walk. A selection of hot and cold items was available for breakfast,... More

Just checked out of the hotel...our family arrived to rooms still being cleaned for hours..no rooms available, then later after being checked in, the sheets had hair!@#$% thats is more than gross..its the epitome of laziness...who wants to sleep in some strangers sweat! the tubs were dirty...outline of scum from previous user still evident...everything in the room from tables to... More

What can I say, I wish I had seen previous reviews. We stayed at the weekend and were at the far end of the hotel, furthest from the noisey bar across the street! Yet, Friday night the music was on till midnight and Saturday till 12:40am, although the reception staff did file a complaint with police! Although the hotel was... More

We stayed on a Saturday night and had a hard time going to sleep. Beware of motorcyle bar playing music until midnight during our stay. We heard from another guest that this also happened Friday night. Police did nothing as it was not a priority. We will not be staying at this location again when coming to San Antonio in... More

For a short, family trip, this hotel was in an good location in relation to most of the attractions (Riverwalk, zoo, Sea world). Staff was professional and gave us a positive guest service experience when we asked to move rooms because of pool noise. The staff moved us the next day to a room on the other side of the... More

We stayed at this hotel at the beginning of Fiesta. The A/C was not working well in the first room we were placed in. When I approached the front desk I was told that the A/C units were finicky and that they would freeze up if put on a certain setting. They offered to call maintainance but I requested to... More

The interior is reasonable and kept up well, that being the lobby and hallways. Regarding the bedroom, the lighting is limited. We arrived and thought the room seemed nice, set down our luggage and left to check out the city. We came back later in the evening and before going to bed realized our bathroom smelled like urine. The reason?... More

I booked this hotel for a 4 night stay for business. First thing was that the room was very dark, not brightly lite. After the first night, I awoke with what I thought was a rash on my side and back, and did not think much about it. After the second night, I had the rash on the side of... More

Never stay here. It's in a sketchy area and hotels closer to the riverwalk are nicer and similar in price. Our story began with hair and dirt on the bedsheets. The head of housecleaning came up and said he'd get someone to clean it, naive as I was we went to dinner and returned to a bed that had just... More