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Mokara Hotel and Spa

4.5 of 5
212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa) (Downtown)
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Mokara Hotel and Spa
Ranked #1 of 343 hotels in San Antonio
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342 reviews from our community

Traveller rating
    243
    58
    18
    13
    10
See reviews for
Families
40
 
Couples
159
 
Solo
10
 
Business
57
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 17 May 2013 NEW

From the moment we arrived to the moment we left we loved this hotel! The location is great and the staff is fantastic. My wife and I had never been to San Antonio and were celebrating our wedding anniversary and wanted a great place to stay and I can unequivocally say that we found the best hotel in town! The... More

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See 6 more reviews by E W for San Antonio
Austin, Texas
Top Contributor
105 reviews 105 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 14 May 2013

You can sense when your car door is opened that Mokara Hotel and Spa has a quest for perfection. What a pleasant surprise to be courteously greeted and after checking in have the receptionist open the elevator and punch your floor number. The rooms were beyond fresh and clean. The beds were the best. The bathrooms were spotless. The concierge... More

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See 4 more reviews by Number1green for San Antonio
Houston, Texas
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 13 May 2013

The Mokara is located right in the heart of the Riverwalk. It's a beautifully maintained hotel, and the staff is the reason the hotel is well rated. However, there were a few minuses that made me question the price of the stay compared to the other many hotels in the same area. Pluses: -The staff is wonderful. From the minute... More

Was this review helpful? Yes 1
John W, General Manager at Mokara Hotel and Spa, responded to this review
14 May 2013

Thank you for the thoughtful and considered review of Mokara, and please accept my sincere apologies for the less than stellar experience you described. While I was pleased to read about the "pluses", you may be assured that we will certainly address and correct the "minuses". More

New York City, New York
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 9 May 2013

Days before our arrival a phone call from the concierge to see if we could use any assistance prior to arrival was very telling about how top notch this hotel would be! The staff was amazing from that point all the way until check out. Helpful, cheerful, always going above and beyond. The hotel is a beautiful boutique in a... More

Was this review helpful? Yes 1
Little Rock, Arkansas, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

When my husband surprised me at Christmas with a trip to see Diana Krall in San Antonio during Cinco de Mayo weekend 2013, I could hardly believe what I was seeing: Tickets to see my favorite musician, a spa weekend get away and at a hotel that received outstanding reviews online. We have been married nearly 14 years and have... More

Was this review helpful? Yes 2
See 2 more reviews by msshoptaw for San Antonio
Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

Mokara is a customer-centric operation. From the time we arrived until the time we left we were treated as a valued guest. Staff is courteous and welcoming, and the property is well maintained. Overall I'd say it's earned it's rating and has not slipped one bit. If you're looking for a centrally located hotel that actually cares about the quality... More

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San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed for our anniversary at the Mokara and they upgraded our room to a river walk view. The service is exceptional, room was very nice and the shower was the best one I have ever had! I would highly recommend this hotel to anyone wanting to stay downtown SA!

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See 3 more reviews by 10sweetpea for San Antonio
McAllen, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

i typically stay at the Westin or the valencia but the Mokara was exceptional. it is part of the omni family and the service was great. location is also excellent. i don't spend much time in my room while in san antonio but it was enjoyable. food was also excellent. service great all around.

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See 2 more reviews by d0s0ri0 for San Antonio
Seattle, Washington
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 May 2013

The Mokara is a lovely hotel. The room was spacious and pristine. Wanted ice and it was brought up immediately in a lovely container. The room was quiet, the hallway was quiet, the lobby was peaceful and elegant. The check in was smooth although the desk clerk seemed a little nervous. The valets were awesome, better service than even the... More

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See 4 more reviews by drjfkennedy for San Antonio
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 April 2013

The staff should be talked up first--every single interaction was perfection from check-in to the spa to room service to the hotel restaurant waitstaff. They do a great job of knowing your name and treating you like you are important. The hotel itself is really beautiful--our room in the spa suites area was spacious with a fun balcony overlooking the... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Room service(15)
  • Very nice(10)
  • River walk(8)
  • Roof top pool(3)
  • Rooftop pool(3)

Additional Information about Mokara Hotel and Spa

Address: 212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in San Antonio
#5 Romantic Hotels in San Antonio
#11 Family Hotels in San Antonio
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Also Known As:
Mokara Hotel San Antonio
Mokara Hotel
Watermark Hotel San Antonio
Watermark Hotel

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Mokara Hotel and Spa
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