I am a long time traveler staying at Holiday Inn Express. About 6 months ago I was traveling with colleagues that all stay at Hilton properties and we landed at a Hampton. It was so nice ( not this location) that I started booking at Hampton Inns. The service and rooms were consistently good. Until this San Antonio location. The... More

We had a flight that arrived too late to make going to our hotel downtown on the River Walk all that practical. We decided to stay at the pretty highly rated Hampton Inn and Suites near the airport. If you stay there, be aware that the room rates vary TREMENDOUSLY. I originally reserved the room at a 149.00/night rate, and... More

We were late checking in tired and too exhausted to wage conflict with the staff over the "upgrade" they gave us into the Niagra Falls like constant runninh water in the low flow toilet. finally my wife put put a towel over the toilet and another in front of the bathroom. when I toke the desk clerk the next day... More

As a Diamond Hilton Member I cannot provide a favorable review of this property. Upon arrival the desk agent did not address me by name, let alone politely or professionally. If an agent is not going to address a guest by name they should, at a minimum address a guest as "sir" or "ma'am". This was not to be. My... More

Great Staff, Clean Room, Good Location from Airport, Free Shuttle, Close to Restaurants & the Mgr. Delma Luckey was super. Was our 1st time here. A great one night stay on the way to Cancun, Mexico. All we needed for a nice stay.

Upon walking in we were very impressed with the large sitting/breakfast area. Clean, bright and fresh. The room and bathroom were both very clean. Very close to the airport. Staff was courteous but I would not call them overly friendly. The breakfast is good and plentiful with hot and cold items-good selection. I was disappointed that for each AM of... More

This was one of the best hotels I have ever stayed in. My entire stay at this property was 2 and a half weeks and I enjoyed every minute of it. I do not have any complaints at all. The staff has excellent customer service and is very friendly. The breakfast is good and all the amenities are great. I... More

Very surprised when we walked in and saw size of the room. Very large for a king suite. Room was very clean, bed was comfortable & check in was easy. All of the staff that we spoke to were helpful and polite. Great location to SA Airport & easy & quick access to downtown. Only 6 miles to the Via... More

Less than two weeks after a couple less-than-adequate stays at two different Hampton Inns in October, I stayed at this location. What a difference! The desk staff was pleasant and helpful, the hotel was clean, as was my room. But those are things I expect from a Hampton Inn (and the reason the other two stays were so disappointing and,... More