nice hotel...yes a little dated on the decor. we were given a key to a room with people already in it. quick trip to the front desk and it was all cleared up. we were not upgraded or comped as a result of the mistake but it was ok...simple mistake. otherwise a typical Marriott stay. More

I recently checked into this hotel w/o a reservation. I had a long drive from Dallas, and despite the recent drought conditions, "today" had to be the day it poured from Dallas to San Antonio. It was a spur of the moment business trip, and this was the closest Marriott to where I had to go the next day. Since... More

Stayed three nights here and it was my first time staying in San Antonio in over 20 years. The hotel is definitely an older hotel - the rooms seem dated, the TV is the old tube type, and even the thermostat is the old slider type but the print has worn off so I could not see which way was... More

The customer service at the lounge was actually 5 stars. The women that worked the lounge stayed on top of refilling the appetizers and desserts. The woman that works the evening shift was very helpful when I asked her recommendations on where to have dinner. The front desk was very courteous and pleasant. The downside on the hotel is the... More

I am surprised that they can call this hotel a Marriott. Sheets and pillows are the only item that has been updated in the past few years. The maroon chair is badly faded and brown from all the dirt on the chair. Room and hallway smells dirty. No free breakfast for Rewards members on weekends. Front dest staff not capable.... More

Stayed here for three days for a business trip and conference that was held in the hotel and it was nice. The hotel was super clean and the front desk was very helpful in finding local restaurants for client dinners and calling for transportation for us. It was about a $30 cab ride to the Riverwalk area and the Alamo.... More

I was quite pleased with my stay this past weekend at the Marriott Northwest San Antonio. The front desk staff was wonderful – welcoming, friendly, and accommodating. The housekeeping staff was impressive as well -- professional, efficient, and thorough. I asked for a mini fridge to be brought up to my room and had a unit within 5 minutes. The... More

Staff were exceptionally nice. The beds were incredible. Hadn't slept that well in a long time. Rooms were nice and clean and the A/C worked great. Location isn't ideal but its only about a 10 minute drive to downtown and a 10 minute drive to Six Flags. More

This Marriot made for a stay that was just fine. We didn't find it to be anything exceptional, but it certainly met our expectations. The rooms were nice and everything was clean. The staff was friendly. The location right off of the freeway made getting anywhere in town pretty easy. It was about 15 minutes to downtown, Fiesta Texas, or... More