I had a conference in San Antonio, so I booked a room here on recommendations from friends who said I had to stay right on the Riverwalk. The Hyatt was exactly what I expected for a business hotel. The check-in was efficient and friendly. The room was average size with your typical modern-style decor. I didn't love the bed; I'm... more

We stayed here for a conference taking place at the Grand Hyatt, but the Grand had no rooms, and the location of this Hyatt on the River Walk appealed. However, this hotel seems to date from the 60's with a concrete atrium making it look very dated. We had upgraded to a room with a city view, which is important,... more

Give us a break Hyatt. Not only the charge for water, but you put the water bottles on a pad with sensors that bill you if you lift the bottle. Also, I'm a diabetic and need to refrigerate my insulin. The refrigerator registers when it's opened. Let the front desk know if you intend to use the refrigerator. Theres no... more

I'm very disappointed on this hotel. I knew that this hotel wasn't a cheap hotel so I accepted to pay what it was needed to get the best value on service and stay on the very special Valentine’s weekend, but in returned I got stab on the back by the account department of this hotel. First of all, the king... more

We got a reasonable deal on a room for 3 nights (third night free) with an Alamo view. We were traveling with our 14 and 9 year olds and wanted to be close to the Alamo, downtown, Riverwalk and restaurants. The Hyatt fit that bill very nicely. The room was clean and from the 10th floor had a great view... more

PLEASE NOTE: THIS REVIEW WAS ORIGINALLY POSTED UNDER "HYATT PLACE IN SAN ANTONIO." I HAVE ASKED FOR THAT REVIEW TO BE REMOVED. I'll give the Hyatt Regency San Antonio credit where credit is due: It's an impressive property in an excellent location. It boasts a soaring atrium and attractive, clean rooms. But what a rip-off! If I'm paying $219 a... more

I'll give the Hyatt Regency San Antonio credit where credit is due: It's an impressive property in an excellent location. It boasts a soaring atrium and attractive, clean rooms. But what a rip-off! If I'm paying $219 a night for the most basic room, I do not expect to be nickle-and-dimed to death. I thought they were joking when I... more

I came to attend a student convention with 22 high school kids. My students were obviously NOT welcomed in the hotel and the check in services were grossly understaffed and ill planned.I agree that the location is in the heart of downtown and therefore convenient, however, we were booked for triple and quadruple occupancy and given rooms with only one... more

Very nice atrium style hotel with a rooftop pool(!!) and very nice rooms. The location is the best on the River Walk. (Part of the river goes inside the hotel) Nothing comes close to how easy it is to walk to restaurants and the best pub right next door. Breakfast was way over priced in my opinion, but whatever... if... more