First, let me say that the front desk staff is gracious and working hard to make everyone's stay enjoyable, and the room "looks" great. Unfortunately, staff goodwill can't keep up with the hotel's deficiencies.
We couldn't get the room temperature cool enough; it hovered around 72 degrees consistently despite turning the thermostat down to 64. And the fan blew day...
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- Doubletree San Antonio
- San Antonio Doubletree
