We've stayed in some of the best relais and chateaus and some nice chains but nowhere have we found a friendlier nor more helpful staff. We all know that Fairfield Inns are not the top of the line in the Marriott Chain of places to stay but if you don't care about being "in town" in Santa Fe (because this...
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Excellent location, surrounded by lots of other hotels and restaurants and shopping. Take exit 278B and it's about two miles. Maybe it's because we had just stayed at three other Mariott properties on our 16 day road trip, but it was such a surprise to walk in the lobby to find it was really one large room that combined the...
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I'm pleased to hear you had an overall pleasant stay. We apologize for the inconvenience you did experience during breakfast. During holidays and peak seasons, seating is sometimes limited.We cetainly do our best to accomodate our guests. As an option and for added convenience, we provide trays in our breakfast room should you choose to take breakfast to your room....
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My wife and I were traveling to Denver and decided because of the weather to stay in Santa Fe, not knowing the area we got onto the Internet and began our search (this was Christmas Eve) we found and booked this Fairfield Inn online 10 minutes before our arrival. Upon arrival we met a Gentleman named Joseph at the Front...
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Thank you so much for your feedback regarding your stay.We are pleased to hear you found your accomdations exactly how they should be, comfortable, clean, and quiet. We hope your future travel plans bring you to the area. We would love to have you stay with us once again.
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As the old saying goes, beggars can't be choosers. We were afraid to reserve a night in advance due to the heavy snow that might have interrupted our driving trip, so we waited until we reached Santa Fe to get a room. We are Marriott reward members so we tend to lean to their brand. So we got one of...
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We appreciate you taking the time to comment on your stay. I am pleased to hear Richard provided helpful, friendly service and assisted with your luggage and belongings. Our staff is dedicated to providing just that.While unfortunate, that our two story hotel does not have an elevator, our staff is always eager and available to assist you with your luggage,belongings...
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Great value, very clean and well maintained. Great shopping and restaurants near by. Not a bad drive to the tourist area of Santa Fe.
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Thank you for taking the time to comment. We are commited to offering each and every guest a wonderful experience at a great value, and it sounds as though we did just that. We hope your future travel plans bring you back soon.
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I stay in Santa fe often for business and am searching for a good business type hotel. Many of the very nice properties in downtown ae too "leisure" oriented. The more standard hotels are in not so nice areas along main roads. Fairfield is not near much but the rooms are decent but otherwise the hotel has not much to...
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Your time is valuable and we appreciate you taking the time to comment.We believe in providing our guests with the services necessary to ensure a pleasant, productive stay. Should your business plans bring you back to the area and your business needs require additional services other than our free wi-fi, business center, fax,and copy service, please feel free to see...
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This has the potential to be a great hotel....but our experience was not that at all. We arrived At the hotel, settled in, went to bed. At 11:00 pm we began to hear a great deal of noise above us, hoping people would get settled in and the noise would stop. 1145 called the front desk....and it was apparent we...
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I sincerely apologize for the inconvenience you experienced during your stay. While we have no control over the time our guests arrive, we do believe in giving our guests a trouble free enjoyable experience while staying with us. I understand your frustration, considering the time the incident took place. Rest assured, I have addressed the issue with the staff. Thank...
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Clean and plain. Not quite what I had expected from a Marriott chain, but it was adequate for an overnight stay. Linens were thin, but clean. Soap was the old fashioned motel soap and no lotion. Breakfast was quick and easy and people were friendly and eager. So, don't expect anything special, but nice for an overnight stay only. For...
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Thank you for your feedback on your recent stay. At the Fairfield Inn Santa Fe we strive to always exceed our guest's expectations in quality and service and we're ashamed to hear we let you down with our quality this time around. We assure you that we have addressed these issues and look forward to serving you again in the...
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A clean basic hotel and room.
Check in was easy and the front desk staff was pleasant and helpful.
They served a small breakfast in the morning-cereal, waffles, yogurt, fruit etc
Had coffee and sodas all day.
Not much to say good rate and really all you do is sleep in a room.
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Thank you for your response regarding your stay with us. We are happy to hear you had a pleasant and helpful check-in experience. Our staff takes pride in offering assistance with any of your needs. We strive to ensure all stays are enjoyable. We appreciate your business and hope to see you on future visits.
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Very nice and clean guest room, bath, and common areas. Easy access of I-25, in a nice neighborhood with lots of restaurants nearby. Fantastic, over-and-above service from Nina, the desk person. I had a broken bone in my foot, so she unloaded the bags from my car onto the luggage cart and wheeled it down to my room. She recognized...
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You're time is extremely valuable, and we appreciate you taking the time to comment on your stay. I am extremely happy to hear you were provided with fantastic service. It sounds as though you had an overall wonderful visit while staying with us. We are commited to providing the best possible service. We look forward to your next visit and...
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