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Red Roof Inn - Boston Logan

2.0 of 5
920 Broadway, Saugus, MA 01906
Hotel amenities
Red Roof Inn - Boston Logan
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32 traveller photos
Ranked #1 of 6 hotels in Saugus
4.0 of 5 stars 167 Reviews
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167 reviews from our community

What travellers say about this hotel
  • “Front desk staff” (4)
  • “Rooms are clean” (4)
  • “Very pleasant” (3)
Traveller rating
    63
    62
    33
    7
    2
Only show reviews for Family (32) | Couples (53) | Business (24)
Date Rating
rick b
marblehead
1 review
“red roof in overnight stay”
5 of 5 stars Reviewed 15 February 2012 NEW

nice clean room.Jennifer was great.location was great. on line price of 68 dolars was a great value More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
17 February 2012

Dear rick b, Thanks for staying with us and for taking the time to share your experience on TripAdvisor. I am so glad to hear you found the rooms clean, the location great, and that we offered a good value. Also, thanks for the kind words in regards to Jennifer, I will be sure to share this with her. Should... More

izzy z
monsey
1 review
“great place to stay”
5 of 5 stars Reviewed 13 February 2012 NEW

Friendly, helpful staff, especially the general manager - Mike Ciulla. I come back often. More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
14 February 2012

Dear Izzy z, Thanks for taking the time to write this review and for always staying with us. I am glad to hear everyone is friendly and the rooms are comfortable. We look forward to hosting your future visits. Sincerely, Mike Ciulla, General Manager Red Roof Inn - Boston Logan 920 Broadway Saugus, MA 01906 More

liacia711
Saugus, Massachusetts
Reviewer
4 reviews
“Terrific Staff "Jennifer " Great Rooms”
5 of 5 stars Reviewed 10 February 2012

I Would like to comment on our stay here @ the Red Roof Inn,Saugus, Ma. The rooms are very clean and spacious. It is a convenient location with great parking outside the city. The Staff Were Outstanding, One Woman " Jennifer " Stood Out With Her Kindness And Expertise!! I had explained my current situation to her and she went... More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
14 February 2012

Dear liacia711, Thank you for staying with us and for taking the time to tell others about your experience. I am so happy to hear you found the room to be clean and spacious and that you received excellent service from the staff, specifically Jennifer. I will be sure to share these kind words with our entire staff as we... More

confusedbumblebee
Lakeville, Massachusetts
1 review
“Good deal.”
5 of 5 stars Reviewed 8 February 2012

I chose this hotel through the park sleep fly website, and even though we live locally it was cheaper than parking at the airport for a week. The hotel was under renovation, so some of the amenities were not available (no lobby computer/printer, poor wifi signal) but the room was clean, spacious and met our needs. More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
9 February 2012

Dear confusedbumblebee, Thanks so much for staying with us and for taking the time to share your experience with others! I am glad to hear that our Park N Fly option was convenient and cost effective for you as we offer the least expensive Park N Fly rates in the Greater Boston area. As you mentioned, we are undergoing a... More

Erin j
Saugus, Massachusetts
1 review
“Consistently great”
5 of 5 stars Reviewed 30 January 2012

I have stayed at the red roof inn several times over the past year and I am pleased with my overall experience every single time. Jennifer at the front desk is always pleasant and courteous. The hotel recently went completely smoke free but prior to that I had accidently booked a smoking room. My boyfriend and I found the scent... More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
31 January 2012

Dear Erin j, Thanks for staying with us and thank you for sharing your experience with others. I am glad that our staff, especially Jennifer, has gone out of their way to insure you are satisfied. I will be sure to share this positive feedback with everyone. All of our Guest Service Representatives do their best to insure a pleasant... More

Robyn T
Chelsea, Massachusetts
1 review
“Great location...Awesome staff!!!”
5 of 5 stars Reviewed 28 January 2012

Stayed at the hotel many times in the past and I have to say by far its been the best experience. Recently renovated rooms look great and the staff is sooo friendly, one inparticular Jennifer G. She is not only a delight but an asset to your staff here at the Red roof... More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
29 January 2012

Dear Robyn T, Thank you for staying with us and for writing this review. I am so happy to hear you have stayed with us many times in the past and also that you were able to experience one of our recently renovated rooms. We are currently still undergoing a full renovation with the lobby in full swing now, the... More

Candirain1982
Chelsea, Massachusetts
1 review
1 helpful vote
“great service”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

i recently visited the red roof inn in saugus ma because i had lost the power in my house for a few days and the customer service was great when i checked in and out the girl was sooo great and helpful through out my whole stay i asked her name and said jennifer giangrande i wish there were more... More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
29 January 2012

Dear Candirain1982, Thanks for staying with us and for taking the time to share your experience with others. I am glad we were able to assist in a time when you were without power, and I am hopeful that back at home everything worked out well for you. I am very glad to hear Jen offered great service and I... More

pedro c
Boston, Massachusetts
1 review
“everything is perfect”
5 of 5 stars Reviewed 21 January 2012

jennifer give as perfect service and help in anything we need More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
24 January 2012

Dear pedro c, Thanks for staying with us and writing a review. I am glad to hear the service was great and we hope you come back should you require lodging again in this area. Thank you, Mike Ciulla, General Manager Red Roof Inn - Boston Logan 920 Broadway Saugus, MA 01906 More

vincent s
Saugus, Massachusetts
1 review
“great service at red roof inn”
4 of 5 stars Reviewed 19 January 2012

I have recently been staying at the red roof inn in Saugus Ma on business and the service from Jennifer has been absolutely outstanding. The newly renovated room I am staying in is spacious and clean. I highly recommend it especially for what it provides for the price!! Bang for buck the best place to stay in the Boston area! More

1 Photo
Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
31 January 2012

Dear vincent s, Thanks for staying with us, and for taking the time to share your experience with others. I am so glad to hear you experienced one of our newly renovated rooms and see you even included a photo... don't worry about making the bed, we do that daily :-). I am also pleased to hear that Jennifer provided... More

bbrat71987
Reviewer
3 reviews
“Enjoyable Stay”
4 of 5 stars Reviewed 18 January 2012

My fiance' and I traveled to the Boston Area for the holidays to be with family. Our room was very clean and comfortable. It is located on Route 1, however, I was not disturbed by the noise of the traffic. I would recommend it More

Was this review helpful? Yes
Mike Ciulla, General Manager at Red Roof Inn - Boston Logan, responded to this review
20 January 2012

Dear bbrat71987, Thank you for staying with us and for taking the time to write this review. I am very glad to hear your room was clean and comfortable. As you mentioned we are on a busy highway, however, any rooms facing the highway are sound proof and Route 1 is not busy at all at night. I am glad... More

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Red Roof Inn - Boston Logan Also Known As

  • Red Roof Inn Boston Saugus
  • Red Roof Inn Saugus
  • Saugus Red Roof Inn
Address: 920 Broadway, Saugus, MA 01906

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Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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