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Holiday Inn Buffalo Downtown

3.0 of 5
620 Delaware Ave., Buffalo, NY 14202
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Ranked #10 of 20 hotels in Buffalo
3.5 of 5 stars 83 Reviews
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83 reviews from our community

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Traveller rating
    13
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Date Rating
pnicol
Toronto, Canada
Senior Contributor
30 reviews
1 helpful vote
2 of 5 stars Reviewed 9 January 2012

I stayed at the downtown Holiday Inn while taking part in the annual Buffalo Garden Walk. I had stayed at a Holiday in the burbs in 2010 and wanted a more central location. I booked this Holiday Inn primarily because of the location. I could just walk from the hotel to many of the gardens on display. That was a... More

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eric s
Columbia, South Carolina
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 25 December 2011
1
person found this review helpful

I was booted out of this place a year ago. Yeah..my brother and I were coming back from a night of boozing on Allen St. and some canadiens asked us if we wanted to continue partying, the answer was yes, absolutely. Apparently the canadiens had already been warned to keep it down ( we didnt know ) so they booted... More

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lauraj12345
2 reviews
4 of 5 stars Reviewed 23 December 2011

I stayed for 4 nights this December for a family get together. After reading some of the previous reviews I was somewhat worried. However I am pleased to say that I was very pleasantly surprised. The public areas of the hotel have clearly been recently renovated, and are very nice. Our room was very nice and spacious, although a bit... More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
30 December 2011

Thank you so much for reviewing our property. We are very proud of the staff here. We've got the greatest associates in Buffalo. Thank you for noticing the renovations and the progress we're making on changing things at the hotel. I will share your kind words about the restaurant with the staff. Please, if you find yourself in Buffalo again,... More

tfitz695
Westfield, New Jersey
Reviewer
4 reviews
4 of 5 stars Reviewed 22 December 2011

I stayed here recently for three nights. Hotel is very convenient to everything I wanted to do in Buffalo. Staff was very friendly and welcoming. The lobby is not particularly large but is comfortable and the restaurant was quite nice. I would stay again. More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
30 December 2011

Thank you for your review of our hotel. I'm glad you found everything to your liking. I feel we're in one of the best locations in the city. If you find yourself in Buffalo again, please think of us. We really appreciate you taking time out of your day to review us. More

Hohja_md
Baltimore, Maryland
Reviewer
5 reviews
12 helpful votes
2 of 5 stars Reviewed 13 December 2011

Traveled to Buffalo to catch a Sabres hockey game with my son and surprisingly "won" this property via Priceline – 3 block walk to the subway station to get to First Niagara Arena. The property is rated a 3 star - no way - 2 star is closer to reality. I'll discuss that in greater detail at the bottom, Outside... More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
20 December 2011

Thank you for taking time to review your stay with us. I do appreciate the input. Updating many of the items you described in your review are on schedule to be updated this coming year. I do hope that when you find yourself in Buffalo, you'll give us another look. Thanks again for your time. More

pgwvet
Suffolk County, New York
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 8 December 2011

This hotel was conveniently located. Went with four friends to attend Bills vs Titans game.(Stadium is about 13 miles away) Being our first time in Buffalo we were not sure what to expect. The Anchor Bar (Original place of the Buffalo Wings) was in walking distance along with other bars and restaurants. The hotel had a Wine Bar and restaurant.... More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
9 December 2011

Thanks for the great review. Yes, we are minutes from Canada. You can see Canada from the upper floors. We're lucky we're in a mix neighborhood of businesses, restaurants, bars and homes. Having the Anchor Bar a couple blocks away doesn't hurt either! Try our wings too! I think ours are better. When you find yourself in Buffalo again, please... More

NEFANMAN
NEW HAMPSHIRE
Senior Contributor
27 reviews
22 helpful votes
4 of 5 stars Reviewed 4 December 2011

I stayed here recently. Place was easy to find, 15 min ride from the airport. Check in was quick and easy. Room was non-smoking, however there was a smoking stench the first night. Ate at hotel restaurant which is quite good. Smoking smell went away the next day, I'm thinking someone below me was smoking. Maid service was fantastic. Plenty... More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
7 December 2011

Thank you for taking time out of your day to review our hotel. We appreciate it. I will share you comments with our staff. I'm sorry you experienced a smoking issue at the hotel. We are a 100% non smoking facility. Some guests insist on smoking regardless of the $250.00 fine we impose for smoking in our building. Thank you... More

AnnaO29
Toronto, Canada
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 2 December 2011

On a recent getaway with my husband we stay ther. Good location, quiet neighborhood, a few irestaurants nearby to choose from. Attention was good, I love the room, the only comment is the bathroom needs some improvement. I definetely go back More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
7 December 2011

Thank you for your review. To me, the hotel is located in a great area. A nice mix of businesses, restaurants and bars and private homes. Thank you for the comment about our bathrooms. We are constantly looking for ways to improve our hotel. Bathrooms are on our list for the coming year. Thank you again for this review and... More

boatingman_ny
Rochester
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 2 December 2011

The hotel is in a great location, close to many bars, restaurants, etc. The lobby and front desk staff were very nice. The room itself could use a major rehab! The furniture is old, the carpets worn, some of the lamps lacked lightbulbs. The bathroom was clean, but also worn. More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
7 December 2011

Thank you for your comments about your stay here. I apologize for the lack of light bulbs in the room. An oversight on our part. I appreciate your comments about the rooms. We are working to improve the hotel in every way we can. Rooms are on the list for this coming year. Thank you for your comments and please... More

slyphantom
Hamilton, Canada
Contributor
13 reviews
8 helpful votes
5 of 5 stars Reviewed 31 October 2011

Free parking, and a great location to walk and explore colourful neighbourhoods. Had a great time, and the restaurant prime rib was worth coming back for. More

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David Carroll, General Manager at Holiday Inn Buffalo Downtown, responded to this review
1 November 2011

Thank you for reviewing us. Thank you for staying with us again. We love repeat customers. Next time try the wings here. We have better wings than Anchor Bar!! Honestly!. We really appreciate your comments and I will share them with my staff at our next meeting. Thanks! More

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Holiday Inn Buffalo Downtown Also Known As

  • Holiday Inn Buffalo
  • Buffalo Holiday Inn
Address: 620 Delaware Ave., Buffalo, NY 14202

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