Our experience at the Royal Hawaiian really started a few weeks before we arrived. I called the concierge at the RH for some advice on tours and restaurants and reached the most amazing lady, Wendy Nagaishi. She went over and above to make our stay exceptional. Before our stay, we took the NCL cruise and Wendy connected us with the... More

Renovated in 2009, this is a classical architecture hotel of an era long gone. The hotel is very well designed, and they did an excellent job integrating new technologies into a historic building. We stayed in the older rooms, which were beautiful. The service is what one would expect from a high end facility. Staff were exceptional from the valet... More

We were going to stay here and instead we ended up staying at Sheraton nextdoor. Our friends were staying at the Royal Hawaiian so we did end up spending a bit of time over here more than at our own hotel. We will definately check in here on our next visit. More

We were a bit disappointed by the Royal Hawaiian - the service was slow, food not great, the concierge closes at 8 pm so you can't plan anything for the following day after that time, the room had annoying little faults and the staff didn't seem motivated. It felt like they had you so they didn't have to go that... More

While I have stayed at many hotels in Waikiki there's only one Royal Hawaiian. Over the many years I've visited, the grounds around the hotel have changed, but the hotel remains the most marvelous, comfortable property in Honolulu. There's nothing like it. On every visit, as soon as I check in I head to the Mai Tai bar for one... More

We stayed 10 nights in a junior garden suite. I really love this hotel,everything from the cocktails in the Mai Tai bar which has absolute beach frontage to the exceptional service from the staff. The position could not be better and the grounds beautiful.There is so much history to the hotel which was built in the 1920s. More

My boyfriend and I stayed here for 4 nights. Upon check-in, we asked for an upgrade (as my BF is Platinum) and we were "upgraded" to a room in the tower...except that the "upgraded room" ended up being ~ $100 cheaper than the room we originally had booked, yet the hotel wouldn't give us the difference back, unless we could... More

Perfect location with own sectioned part of the beautiful beach and close to shops and restaurants. This is a traditional hotel but the high level ocean view tower room we had was well equiped with good beds and great views. Breakfast is non buffet served a la carte and is expensive so an inclusive rate is best if you can... More

Really great location and the old tower has some nice charm. Sadly when staying at a higher end hotel I don't expect the first answer for simple requests like a late checkout or cereal for the kiddo at the never changing breakfast buffet to be NO. I have had better efforts at a roadside Best Western. If you are a... More