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All 83 Honolulu hotels »

Hyatt Regency Waikiki Resort & Spa

4.0 of 5
2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Ranked #31 of 83 hotels in Honolulu
4.0 of 5 stars 1262 Reviews
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1,262 reviews from our community

What travellers say about this hotel
  • Ocean views(48)
  • Breakfast buffet(29)
  • Diamond head(28)
  • Very nice(24)
  • Pool area(21)
  • Beach chairs(19)
  • Great location(19)
  • Friendly and helpful(14)
  • ABC store(12)
  • Ewa tower(10)
Traveller rating
    445
    519
    194
    58
    46
Only show reviews for Family (287) | Couples (502) | Business (61)
Date Rating
gasman1165
Montreal
Senior Contributor
28 reviews
9 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

Stayed here one night after a flight cancellation. Actually l was trying to stay an additional night at the Hilton Hawaiian Village and was angrily ON HOLD (AGAIN) with them when I called the Hyatt and secured a reservation with them over the course of just 3 minutes. I was greeted appropriately and was given a complimentary room upgrade. Service... More

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holateacher
Long Island New York
Senior Reviewer
6 reviews
9 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW
5
people found this review helpful

My husband and I vacationed here as part of a business trip he attended. We had been to Oahu (Waikiki beach) while on our honeymoon 20 years ago and did all tourist things then like Diamond Head and Pearl Harbor (worth it) and then we went back again to Maui shortly after that. The reason my review has that title... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
14 February 2012

Aloha, Thank you for the review from your stay. We have noted your compliments and criticisms and thank you for each. We will note that the elevator issue is being addressed. We are currently working on modernizing all of them now. Hopefully soon they will be moving faster. We are sorry you had such long delays. Mahalo More

sologee
Sydney, Australia
Contributor
14 reviews
4 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
2
people found this review helpful

Upgraded to mountain view room top floor - happy. Pool was nice and we always got a seat in the sun - happy. Rooms were cleaned thoroughly - happy. Location is perfect. Right across from the beach. There are birds on site which made the hotel a bit different - loved it. Would return if got a good deal. More

Was this review helpful? Yes
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
14 February 2012

Aloha, We are so happy to read that you had such a pleasant stay. Please do visit us again in the future. Mahalo, More

CanberraLocal
Canberra
Senior Contributor
21 reviews
8 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
4
people found this review helpful

My partner and I spent 6 nights at this hotel visiting from Australia in October 2011. From the moment we walked into the foyer the service was exceptional. We booked a deluxe ocean front room and this was allocated as expected and on the 27th floor of the hotel. The room was extremely spacious, clean and well-appointed and the view... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
14 February 2012

Aloha, Thank you for the review. We will share all of your kind comments with our staff. We hope you will visit again. Mahalo More

melissaMoorhead_MN
Moorhead, MN
Senior Contributor
34 reviews
18 helpful votes
5 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

We had stayed at the Hyatt Regency Waikiki before, so we thought we knew what we'd be getting when we made reservations for a Regency Club level room. The first time we were in Waikiki, they had lost our reservation, and for the troubles we went through, they gave us access to "The Regency Club." Basically we were given free... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
9 February 2012

Aloha, Thank you for taking the time to provide such a comprehensive review of the Regency Club before and after renovation. We did move the club to accommodate more guests which has also led to the extended hours. We are going to send your comments to the team. We do concur that you get a pretty good deal with access... More

Psomm
Contributor
12 reviews
9 helpful votes
3 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

we selected this hotel because of a recommendation by a friend and because the Halekulani was under construction and the Royal Hawaiian couldn't guarantee a non-smoking room. We went for the Regency Club level to get at least a bit better setting. The room size was OK, but started to show its age. Faucet at the bathroom sink was just... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
6 February 2012

Aloha, Thank you for this feedback. We do regret that your room experience was so unpleasant. Although it is hard to tell from your post if you spoke with anyone about the condition of the room, we have forwarded you comments to our housekeeping team for review. We are glad to read that you enjoyed the Regency Club Lounge and... More

BajaD716
Los Angeles, California
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

Back only one week and already planning another trip. The hotel is fabulous, and the staff was amazing. This was our first trip to Hawaii and I couldn't of asked for a better experience. The Hyatt is located in a perfect location, and has something for everyone. You are close to beach, shopping, food, tours and entertainment. Run, don't walk... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
6 February 2012

Mahalo! We are glad you had such a great experience on your first visit to Hawaii. We hope you will come back again. Aloha More

May C
Las Vegas, Nevada
Senior Contributor
31 reviews
14 helpful votes
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

Hyatt Regency is well-known worldwide for great ambiance, location, and service. I would return again to this hotel and give the front desk personnel another chance to shine as I had received bad experience last time I visited Hawaii. But overall, i loved the location of the hotel...beach front. The cleanliness of the room by our attendant was superb. More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
6 February 2012

Aloha, Thank you for the comments and criticisms. We are glad that overall you had a great stay. We hope you do return again in the future and let us know about your front desk experiences. We would love to know what you do or do not like about the service so that we can review guest comments with staff.... More

alamedafrances
alamedafrances
Contributor
14 reviews
9 helpful votes
5 of 5 stars Reviewed 2 February 2012
4
people found this review helpful

This hotel is located in the best spot in Waikiki! It is located on the main street in Waikiki and is right across the street from Waikiki Beach. It is absolutely beautiful and spacious. It consists of both the Ewa and Diamond Head towers and the space in between the towers that is filled with lush greenery, waterfalls and little... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
6 February 2012

Aloha, Thank you for the review. You must have spent time with Eddie the bartender at SWIM. He was selected as the Food and Beverage person of the year by the Hawaii Hotel and Lodging Association last year. We will share your comments with him. Mahalo More

Hmright
Honolulu, Hawaii
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

30th floor stay. Great room size, almost too much room! Diamond head view is phenomenal, and location at the end of the strip us great. Park on monsarrat at the free parking on the other side of the zoo to avoid the $30 parking charge. Pros: location, location, room size Cons: thin walls, we heard an entire phone conversation to... More

Was this review helpful? Yes
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
2 February 2012

Aloha, Thank you for the post. We hope you will visit us again in the future. Mahalo More

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Hyatt Regency Waikiki Resort & Spa Also Known As

  • Hyatt Regency Honolulu
  • Hyatt Regency Waikiki Hotel
  • Hyatt Regency Waikiki
  • Hyatt Honolulu
  • Hyatt Regency Waikiki Resort
  • Honolulu Hyatt
  • Hyatt Waikiki
  • Hyatt Regency Waikiki Resort Spa
Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815

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