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All 82 Honolulu hotels

The Equus Hotel

2.5 of 5
1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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The Equus Hotel
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Ranked #29 of 82 hotels in Honolulu
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed 12 June 2013
toagira Britishcolumbia
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647 reviews from our community

Traveller rating
    281
    210
    84
    42
    30
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Families
99
 
Couples
243
 
Solo
101
 
Business
104
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Britishcolumbia
1 review
5 of 5 stars Reviewed 12 June 2013

Very friendly staff. Friendly atmosphere, close to shopping, and a short walk to the beaches. Staff was very knowledgeable about the area, and advised us on places of interest to check out. I would visit this place again.

Was this review helpful? Yes
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Toagira, Mahalo for your kind comments. We are pleased to hear that you enjoyed your time in Hawai'i and that we could assist you in making the most of your trip. We hope it was a memorable one, and that you will allow us to host you again upon your return. Big Mahalos from the Equus Ohana! Mahalo, Mariah Dailey... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 8 June 2013

This is the first hotel I stayed at with EXCELLENT customer service. I would like to thank Linelle for her time and patience for helping with direction's and helping me with other question's I had. She was more helpful then the front desk clerks. Them alway's being busy answering there phone. What I didn't understand was there was three worker's... More

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equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Linda l, Thank you for taking the time to review your stay with us. We appreciate your feedback, and will utilize your comments to improve our services. We will certainly pass on your kind regards to Linelle and ensure she is rewarded for such excellent service. Mahalo from our family at The Equus Hotel, and will look forward to seeing... More

Auburn, WA
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 8 June 2013

I booked a reservation using their online system. I had a confirmation number and email. Per their regulations, I called 3 days prior to arrival to cancel. I was told that they could not cancel my reservation since I did not have one. I checked on the credit card used to guarantee the room and found out that they are... More

Was this review helpful? Yes 1
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

DebBAuburn_WA, Thank you for taking the time to review the reservation process that you received, and give us feedback to help improve our services. Unfortunately, the policy of our hotel is charging one night in advance, and the rest is collected upon checkin. This is to ensure that we have the correct details of each guest, and also to help... More

1 review
5 of 5 stars Reviewed 8 June 2013 via mobile

The Equus hotel is a charming Beautiful hotel. I Loved there new waterfall out front of the hotel. My room was kept up very clean. I stayed on the 5th floor. I want to give a HUGE Thank you to the housekeeper Linelle who took careof my room. I was also surprised to find out she was also The Equus... More

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equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Jewelzin, Big Mahalo from the Equus Ohana! We appreciate your enthusiasm, and we also thank our lucky stars for having employees like Linelle. We will be sure to recognize her on your behalf. We hope that you have the opportunity to return, and get to know the rest of our incredible family. We are pleased that you enjoyed the waterfall,... More

Flat Rock, North Carolina
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 7 June 2013

Based on other reviews, I stayed here for 2 nites in late May, 2013. It is clean, the staff friendly, but it is a 2-star hotel. It has no unloading area. The small 7-stall parking area is open (re; subject to break-in). You have to haul baggage from there and up a steep flight of steps to the hotel's single,... More

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See 7 more reviews by Gary B for Honolulu
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Gary B, Thank you for taking the time to provide us with such detailed feedback. We can always use assistance in improving the little things that matter most to individual travelers. I apologize that these things seemed to add up during your experience, and I assure you, this is not what we strive for. In regards to our small boutique,... More

Kahului, Hawaii, United States
1 review
5 of 5 stars Reviewed 3 June 2013

I stayed at this hotel in May and I just wanted to thank the conceiree Linelle for helping me put a Luau Package together I also want to say that she does an awsome job during the Friday evening cocktail hours she was very helpful and very nice and really shows the aloha spirit because of her i will refer... More

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equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Babey13, Mahalo for your review. We will pass on your gratitude to Linelle, and ensure that she is rewarded for the great job she does as concierge. We hope that you will continue to stay with when you return to Oahu. Mahalo, Mariah Dailey, mariah@equushotel.com More

Medford, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 May 2013

To say this hotel was a disappointment is an understatement. We choose this hotel last minute because our flight got cancelled. I went off the great reviews I read about the Equus on TripAdvisor. After staying there, I am quite certain those reviewers must have been staying at a different hotel. "Boutique" is the hotel's way of saying it is... More

Was this review helpful? Yes 2
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

TravelingOnStandby, Thank you for taking the time to review your stay with us. We do appreciate the opportunity to improve our services, and your feedback is important to us. To address some of the issues you mentioned- we are a small family run boutique, and we try to provide value for our guests visit to Waikiki. We understand that for... More

Santa Monica, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

We stayed 5 nights at The Equus Hotel. We rented a car and did not spend anytime at the hotel during the day. When we were at the hotel, it was everything we could hope for. Everything was comfortable and convenient. It was a short walk (40 yards) from parking to the elevator. We were on the 9th floor and... More

Was this review helpful? Yes 1
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Andrew K, Big Mahalos from our Equus Ohana. We are pleased to hear you enjoyed your time with us, and will pass along your gratitude and praise to each of our team members. Be sure to let us know the next time you plan to visit, as we would love to host you again in the future. We look forward... More

Boston, Massachusetts, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2013

Maid service was perfect!! Kitchenette saved us a lot by not having to eat out every night. The savings went twoards attractions. We kept the huge picture window open to enjoy the amazing view of the beach. We had a few pests but Adrian came up right away with bug spray and that's all we needed. Also, ms. Linelle, the... More

Was this review helpful? Yes 1
equusmgmt, General Manager at The Equus Hotel, responded to this review
14 June 2013

Michelle D, Mahalo for your review of the Marina Tower Waikiki. We apprecaite your kind comments and will share your thanks with Adrian, Linelle and the rest of our staff. We are sorry to hear that you had an issue in your room, and we would gladly move your room the next time, if you require. We appreciate that you... More

Pago Pago, American Samoa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

First and for most I would like to express my sincere thanks to our heavenly father for this opportunity, I would love to give a special thanks to the boss/owner and the lovely staff's of the EQUUS HOTEL for the professional service in welcoming us to your hotel, I love the hotel and your friendly people especially your front desk... More

Was this review helpful? Yes 1
equusmgmt, General Manager at The Equus Hotel, responded to this review
17 June 2013

620carol89, Mahalo for your wonderful review and praise of our team members. We are pleased to hear that you were able to enjoy your time with us, and will continue to return. Welcome to our Equus Ohana, we look forward to hosting you in the future! Mahalo, Mariah Dailey mariah@equushotel.com More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Ala moana(35)
  • Continental breakfast(12)
  • Waikiki beach(9)
  • Front desk staff(7)
  • Friendly and helpful(7)
  • Flat screen TV(4)
  • Ocean views(4)
  • King size bed(4)
  • Very comfortable(4)
  • Shopping center(3)

Additional Information about The Equus Hotel

Address: 1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Centre Free High-Speed Internet Suites Swimming Pool
Hotel Style:
#2 Onsen Hotels in Honolulu
#13 Business Hotels in Honolulu
#13 On the Beach Hotels in Honolulu
#46 Family Hotels in Honolulu
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Equus Hotel is a charming boutique hotel located on Waikīkī’s “Upper West Side” where you will find an abundance of restaurants, easy access to one of the world’s largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel’s equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, picnic tables and a weekly wine reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, mini fridges and complimentary high-speed Internet access. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. ... more   less 
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Also Known As:
The Equus Hotel And Marina Tower
Equus An Aqua Boutique Hotel
The Equus Hotel Honolulu, Hawaii

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The Equus Hotel
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