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Hilton Hawaiian Village Waikiki Beach Resort

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Traveller (14145)
Room & Suite (3876)
Dining (298)

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About

#15 of 16 resorts in Honolulu
Location
Cleanliness
Service
Value
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Waterslide
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Lagoon View
Languages Spoken
English, Japanese, Korean
Hotel links
Special Offer:Sweet Suites in the Heart of Waikiki Beach
4.0
4.0 of 5 bubbles19,885 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled close to Waikiki's alluring sands, Hilton Hawaiian Village Waikiki Beach Resort often receives compliments for its prime location and ample amenities, including coveted beach access. However, some guests feel let down by the resort's outdated rooms that sometimes lack cleanliness, and the reported maintenance needs further dampen the experience. The service quality appears to be inconsistent, with experiences ranging from commendable to unsatisfactory. Despite a selection of dining options and pools, many travelers find the resort's prices steep, questioning the overall value. The vibrant atmosphere is marred for some due to loud music and a chaotic vibe, with noise levels being a point of contention, particularly around the Tapas Bar.
Location
Convenient
Atmosphere
Rowdy
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Abundant
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19,885Reviews874Q+A100Room tips
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calebnkalatravel wrote a review Yesterday
Nashville, Tennessee7 contributions14 helpful votes
We arrived mid afternoon for our third time staying at this hotel. We have always stayed here as it is conveniently located to several shops, dining and ABC stores. We were offered to check in prior to our arrival but the preselected room was not to our liking and even specified against in our Hilton honors preferences. The other family members we were traveling with were given a much better room in the same tower as their option even though they are a lower member tier to our diamond status. We were able to get a better room once we pushed the issue but were also charged for getting a roll-away bed. The reason we get the bed is the other option is to get two double beds and we prefer queens or a king. The check in process took 20-30 minutes at the desk. Once checked in we tried to go to our room but the elevators were not working properly. After we waited several minutes hotel staff came and guided us to the service elevators to finally get to our rooms. The elevators are very hard to use as they only stop at preselected floors from when you request the elevator. Almost every ride on the elevator results in it stopping at a floor or floors where the person that requested did not get on the elevator or someone request several floors to be funny causing delays. The rooms were nice but dated and all rooms with double beds should be upgraded to queen size or larger. The view of diamond head and the ocean was spectacular from our ocean view balcony on the 29th floor. The music from the bar at night carries through the hotel and can be disturbing at times. I enjoy sitting on the balcony at night and hearing the ocean but the noise from the bar interrupts this for me. The beach, pool, and lagoon are nice the only thing I would like to be able to reserve beach chairs and umbrellas the night prior instead of waiting in line the morning of to guarantee a good location to lay by the beach. It is against the law to have an open container of alcohol or smoke on the beach in Hawaii but you can stand in the ocean with both; SMH. Breakfast is always good at Tropics Bar right on the beach. They are also actively trying to sell Hilton's vacation program (timeshare program) and there are a few places on the property offering points of excursions for a few moments of your time to listen to their program offering. Overall we would go again because of the location and views but given there was another option with the same view I would trade to a different more accommodating hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ric O wrote a review Aug 2023
Point Richmond, California90 contributions24 helpful votes
Hotel's Favourite
We stayed for 4 days at the Ali Tower. It was an incredible stay. I loved everything about it. We only left the complex once during our stay. We rented a car from Enterprise and drove to the North Shore and just really enjoyed our stay immensely. The atmosphere was very touristy, obviously and there were people from everywhere. All of the things you would enjoy about Hawaii were at our fingertips and convenient. Most everything around could be booked through the concierge and they handled the details. Perfect stay. Thank you Hilton for a great experience.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: My best tip is to simply relax and enjoy the experience. Dont get in a hurry. Simply enjoy the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded Aug 14, 2023
Aloha Rico, Thank you so much for choosing to stay with us at Hilton Hawaiian Village. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your perfect rating. It is always a pleasure to receive guest feedback, and we thank you for highlighting what made your stay so positive and memorable.. A great stay is always our goal, and we cannot achieve this unless we hear from our guests what makes their stay so enjoyable. It is our hope we see you again soon. It was a pleasure hosting you. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jankerainey25 wrote a review Yesterday
Johannesburg, South Africa4 contributions1 helpful vote
It was very dingy and a large. We spent a lot of time walking to get from place to place. There was no cocktail waitresses or room service. You can pay the same price and go to a 5 star property just down the road. We were very disappointed as were our kids. If you are going to paradise, don't book here.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chantelle Chapa wrote a review Mar 17
Ridgefield, Washington1 contribution
During our stay at the Hilton Hawaiian Village - Diamond Head Tower, we noticed a very large water leak in the ceiling of our hotel room. We noticed it about five days into our stay. Luckily, the water was pooling in the ceiling, it had not started leaking the water yet. When we notified the hotel staff, they took awhile to send maintenance, and ended up interrupting our plans on our last full day to have us walk all the way back to the hotel to move our belongings from our room. In addition, we noticed that the Diamond Head Tower is the most run down of all the buildings. The other ones are all fairly new and very nice, and the Diamond Head Tower seemed like a completely different chain of hotel with its dirty carpets, and staircases.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If staying at the Hilton Hawaiian Village in Oahu, do not stay in the Diamond Head Tower, it is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jsI183GW wrote a review Mar 17
Wichita, Kansas5 contributions
Recently, my family and I (my wife, our toddler, and infant) stayed at the Hilton Hawaiian Village from March 4-10 as a rewards stay, and it was quite the experience! As a Diamond member, my expectations were high, and for the most part, the hotel did not disappoint, though there were some surprises and challenges along the way. The adventure began with an unexpected upgrade – initially booked for a partial ocean view, we were pleasantly surprised to be offered a full ocean view in the Rainbow Tower upon check-in. However, considering our need for space while traveling with kids, we expressed a preference for more room. The staff, incredibly accommodating, placed us in a spacious Tappa Family room, equipped with two queen beds and a king. This upgrade significantly enhanced our comfort during the stay. The room was recently remodeled and featured a large balcony with city views, perfect for relaxing evenings. The resort's lagoon and Waikiki Beach views were picturesque, providing beautiful scenery right out of a postcard. To save on the steep parking fees ($69/day) at the hotel, we opted for the more economical Ilikai marina parking garage ($28/day) just two blocks away. This proved to be a wise choice given our limited use of the car. Navigating the massive Hilton Hawaiian Village felt like a mini-workout, but it was worth it for the access to amenities. The pools were beautiful but often crowded and seemed to need more attention to cleanliness. The frequent closure of the kids' slides was disappointing, particularly since they were a much-anticipated feature for our little ones. A few issues arose during our stay, such as a moldy coffee maker, which the hotel promptly addressed by providing a new one. The chat feature in the Hilton app proved invaluable for this and other requests, like extra towels. We encountered a minor hiccup with the DVD player missing its HDMI cable, though we chose not to request a fix for this. Housekeeping was diligent, visiting daily. However, they missed changing our bedding as requested after a formula spill, which was a noticeable oversight. Dining at the hotel was expensive, but the daily credit made it manageable, allowing us to enjoy on-site meals without overspending. One aspect that caught us off guard was the difficulty in locating where to obtain our complimentary water bottles as Diamond members. It was somewhat challenging to figure out that the water was not available at the check-in desk but elsewhere, and the bottles provided were unexpectedly small. This was a minor inconvenience but surprising nonetheless. Overall, our stay at the Hilton Hawaiian Village offered a blend of wonderful upgrades, beautiful views, and practical challenges. The service was mostly excellent, with a few areas for improvement. Despite these minor issues, our family enjoyed the overall experience and would consider returning, now better prepared to navigate the minor inconveniences for a more pleasant stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LLou44 wrote a review Mar 17
Bristol, United Kingdom4 contributions1 helpful vote
+1
This place could be incredible! Pros: The resort is huge! Several different towers across this resort, and there are several pool areas across the grounds. Nice balcony with a lovely view of the beach and salt water lagoon. 1945 fireworks every Friday night on the beach, this does get crowded as anyone can come to the beach area. -The grounds are well kept and there’s so much to see. Staff were always friendly and welcoming. Cons: -The room is dated and definitely in need of TLC/upgrade. It was clean with good housekeeping services. Very old furniture/lamps etc, there were not enough appropriately placed usb/plugs which is frustrating when there’s more than 2 people to a room. -The resort fee is £52/night. In my opinion this is outrageous considering the nightly room rate. You don’t really get anything out of the ordinary, WiFi, which doesn’t really work the further you get towards the beach area, this should be standard nowadays, they apparently offer you a yoga class within this charge. There are toiletries in the bathroom, but no regular amenities. There’s a Starbucks in one of the tower blocks, and several restaurants/cafe areas, they are pricey! Onsite & across the road are the local ABC stores. I’d definitely recommend stocking up there. -I personally don’t feel there are enough loungers/pool space for the amount of guests on site. We visited off season and if you’re there late morning, there is no chance of getting a lounger. Beach loungers and umbrellas cost ££ as do the rentals for water sports etc. -This area and hotel in general is lovely but the extortionate charges are so off putting. -personally, I didn’t feel there was lots going on in and around the resort given its size, maybe it’s due to being off peak. One bar did offer entertainment/bands, again, not enough seating around this area.
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Date of stay: March 2024
Location
Service
Trip type: Travelled with family
Room Tip: Stock up at the ABC stores, onsite and in the resort. Pool areas are packed very early-even...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jstorm213 wrote a review Mar 17
Grand Rapids, Michigan24 contributions9 helpful votes
Not a lot of "aloha spirit" here. Has become too commercial and less personal. Parking at $70+ a day, resort fee, expensive food and NOISE. Not worth the price. Was placed in the Diamond Head Tower and it was BAD. Sorely in need of a renovation. Carpet worn, paint deteriorating, and dirty. On 12th floor facing "resort" which looks down on pool and Tapa Bar. Be prepared for loud, live music until 10pm each night. Requested an upgrade as a Diamond member to escape the tower, but no-go without paying $50 extra. This was my 6th and final year of staying on this property.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Avoid the Diamond Head Tower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rob S wrote a review Mar 16
1 contribution
First, this place is massive. Multiple towers for guests , boasts multiple pools and is right on the beach. The staff is friendly, courteous, and helpful beyond words. We stayed in the Tapa tower and our room was spacious and clean. Great beach and reasonably priced food and dining (considering this is a resort) If we had to provide any constructive feedback, we would like to point out that the refrigerator in our room was not quite cold enough, there is no microwave in the room, and the pillows could be a little bit fluffier. Also, if you are a Fitness enthusiast, they could have a larger or another fitness area because it gets quite busy. Hulu hours, a little pricey ($264 per person). You may find better options right down the road at a more reasonable price off property. All in all this is beautiful property and everything you will ever need is available in the resort, just go to the ABC store! Highly recommend !
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded yesterday
Aloha Rob, We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our impeccable accommodations, hospitable team, and excellent amenities helped make your trip a memorable one. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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juliana m wrote a review Mar 12
8 contributions1 helpful vote
We had an amazing time! Wish we could've stayed longer. They have a lot to do at the resort however, we rented a car and found ourselves off the resort a lot. We did go surfing through Hilton and our instructors were awesome! We snorkeled with turtles right outside our hotel room over the reef, very cool. We had such a good time we stayed in the rainbow tower and would recommend 10/10.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 5 days ago
Aloha Juliana, Thank you for choosing Hilton Hawaiian Village. Our team is delighted you received excellent service and enjoyed our beautiful property. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NJevie wrote a review Mar 12
New Jersey189 contributions129 helpful votes
Pros: Oceanfront, largest section of the beach. It's a gorgeous location - prime view of the Friday night fireworks. All of the staff at the bars (Tapa, Tropics, Hau Tree) were quick and attentive. Cons: The rooms were pretty tired and could use a renovation. The rooms were small - double/double bedding instead of Queens in case you were considering sharing. We were in the Rainbow Tower and hit could definitely use some new carpet / furniture. We made the trek to the adult pool after (asking a couple staff members for directions) and the pool closes EARLY - 6PM! We got there at 5:55 so that was a bummer. There seems to be confusion about the hours (posted and given by staff). The resort fees here is pretty high ($50 per room/night) and they also charged us $75 for early check-in. After waiting an hour in line we didn't want to risk having to blow another hour of sunshine/beach time by getting back in queue when the room was ready. Looks like they could use more staffing for check in and/or some sort of an expedited line for those who just need to get their keys after waiting for their room.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 5 days ago
Aloha, Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, we will discuss your review as a team to enhance the experience for future guests. Specifically, we'll look into the furniture and will consider our amenity policies. Additionally, we appreciate your compliments to our staff and noticing our convenient location. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$477 - C$646 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2,900
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hilton Hawaiian Village Waikiki Beach Resort - UPDATED 2024 Prices, Reviews & Photos (Oahu, Hawaii) - Tripadvisor

Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.1 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.1 km), and Hale Koa Luau (0.3 km).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, goofy cafe & dine, and Lappert's Ice Cream.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travellers enjoy visiting Iolani Palace (3.5 km), Shangri La (5.2 km), and US Army Museum of Hawaii (0.5 km).