I have stayed at the Queen Kap several times in the past 20 years, but my recent trip convinced me that I'm done with her. The lobby and partial room facelifts are not enough to compensate for the no-Aloha desk staff, the shabby condition of so much of the interior of the rooms (and I had a supposedly deluxe corner... More

Kawika was great host and Aloha Spirit that was awesome, I had one of the best time at the hotel, Great Rooms,best location and clean. Great staff, excellentstaff. More

My wife and I have stayed at this hotel now three times in 2 years. Merl always ensures our reservation is in order ahead of time. Kawika has always met us when we arrive and places our bags on the luggage cart. Jocelyn efficiently checks us in and issues our breakfast tickets. Len worked with Merl to ensure our favorite... More

My friend and I went to Waikiki in December and were looking for affordable places to stay. Queen Kap came up for a great price and the website looked nice too. I was surprised at how nice the place was for the price. We were on the 15th floor and had an AMAZING view of the ocean. The rooms were... More

We booked this hotel a year before our vacation and I was ready to cancel and lose our money when I read about the bed bug problems people complained about two months before our stay (never read reviews after you booked). I worried for nothing. The hotel was beautiful, rooms were clean, and staff was very friendly. We got a... More

The Queen/Double bed room that was reserved was not available, so I got a tiny room with two twin beds. Could not find the light switch when I walkied in (later found it in the closet) and the fluorescent lights in the bathroom were not operating properly so I had only dim light there. On the positive side, the room... More

Our month long holiday around the vaious islands ended with 3 nights at the QK. As soon as we walked into the Hotel, I knew that we had made a mistake. The front desk staff lacked any Aloha spirit. I picked this hotel beause it was named after a famous Hawaiian but was totally disappointed. The Queen Kapolani's name should... More

Nice older hotel a block off of the beach. Rooms were rooms, nothing special. Was part of a school trip so can't comment on price. The hotel staff was nice enough to keep the breakfast buffet open late due to our snorkeling trip running late. Nice pool for lounging. Nice big lobby. Overall not bad. Elevators did give you quite... More

This hotel had beautiful internet pictures of rooms which did not resemble at all the tiny room we were given. Neighbors slamming doors caused the wall behind our beds to shake. Hard to get around the furniture ot the bathroom. Much better deals for your money elsewhere in Honolulu. The lobby was very sparsely decorated. Nice rooftop pool but little... More