Before I checked in, would not help me find a restroom (which I desperately needed). After I checked in, the same policies that kept me from finding the relief that I needed, but were supposed to protect me from non-guests, sill allowed me to be trapped on an elevator with three non-guests who made me fear for my safety. Too... More

This hotel was very average, security was sufficient, the rooms were not luxurious, the linens were nice, the shower was wonderful. The pool was smalI, but clean. I liked the top floor location of the pool. I probably would not stay again, as I was not very impressed with the hotel rooms overall.

My husband and I stayed at the Westin Cincinnati a few weeks ago, on a househunting trip in town (we are moving and had previously never been to the city). I booked due the great rate, but it turned out to be the perfect location. We were placed on the SPG floor (I have about 2 SPG points total, so... More

I spent a Saturday night in Cincinnati, and thanks to a nice AAA rate I was able to stay at the Westin. The hotel is right downtown, with easy access to most everything. The valet parking was easy and the valet noticed that we had left a cell phone in the car and had it at the podium when I... More

I have always been lucky with Westin hotels, and this stay was no exception. The staff was very friendly and helpful, especially the valet staff. The hotel is situated on Fountain Square which has several restaurants and department stores for you to visit. The hotel is only four blocks from Paul Ryan Stadium and The Great American Ballpark. The pool,... More

There is not enough I can say about the high level of service I have received at the Westin Cincinnati. From the doormen to the front desk to the housekeeping and engineering staff, I am always welcomed with consistent smiles and a can-do attitude which is unparalleled in Cincinnati. I've been coming to Cincinnati for years, and the Westin is... More

Business travelers know the value of good service, yet we struggle to often find it. Look no further than Ms. Vos. With a courteous smile, she turned my printing dilemma (Kinkos closed and the hotel only offering b/w printing) into "done".

The staff was very helpful at the Westin, making some adjustments to our schedule which took some time to work out, but helped us out greatly in the end. The place is surrounded by 5 star restaurants within two blocks in every direction. Other attractions in Cincinnati can be easily accessed by car or taxi. The only drawback for us... More

i was there for my sister's wedding and it was very nice and the staff took care of most things. this was at least 15 years ago, so i do not know if the staff has changed. we rented half of the ballroom. it was expensive then, but it was a nice location and it was nice that the out... More