I have stayed at this hotel many, many times since it opened. Most recently last month, 1/2013. I'm not sure if they have new management or new directives, but this last stay was Fantastic! Check-In: Use to have to fight to get up to front desk counter. They have now placed stanchions and ropes, as to not allow space for... More

Well set out hotel, friendly staff with good English skills. Unusually for Chinese hotel, has a lobby bar where you can get drinks, instead of having to sit in the restaurant. Great choice of breakfast. Corridors nicely carpeted so minimal noise from outside the room.

This hotel is a wonderful oasis of western comfort in a sea of eastern culture shock. I spent many of nights here relaxing and rejuvinating during a recent business trip. I was a bit caught off guard when they asked me to put a deposit down on the hotel when I checked in but this I found is normal in... More

I was there just for a one-night stay due to a business engagement in the area. The hotel is new, the environment is good, the rooms comfortable and the gym is well equipped. I will be back there later in the year and look forward to staying there again. I only have 3 complaints: 1) the Indonesian fried rice was... More

stayed there with my son and husband, 2 rooms, we had a suite but there where only windows above 180 cm roomheight!! large and well equipped but very dark. I guess we should have insisted on moving to another floor, it seems all others have large windows...good breakfast. In Taicang for business probably the best choice at the moment. They... More

I stayed at the Four Points Taicang a few months ago during a supplier visit in the Suzhou area. I am an SPG platinum member so staying at a Four Points is a no brainer most of the time. This hotel is new with the new carpet smell everywhere. The staff is friendly, but they will need some training. For... More

For many years I have visited an old supplier in Taicang, and always stayed in another Hotel (Sovereign Hotel) which was also good. This year he proposed this newly opened Four Points Hotel, closer to the factory. It was a very good change. Hotel is brand new, with comfortable and well decorated rooms (well, decoration according to chinese standards, I... More

I travel to the Suzhou area quite often. I've always had my supplier book my hotel, When I saw that Four Points was opening I was quite happy as a SPG member. Ten times better than any hotel I've stayed at in Taicang! Pleasant staff, Clean room, Clean hotel. The funny thing is I was upgraded to a suite because... More