The service from the family who run the hotel was second to none! No complaints, even when we was sick all over the room and broke a few stuff, no extra charges no complaints whatsoever. Lovely people as long as you are polite and dont make too much noise after about 10ish. Have to pay for air con, nice swimming... More

My husband and I stayed in this hotel for 6 days. This was our 2nd stay. As always, this family owned hotel provided us good hospitality. Cleaning Lady cleaned our room everyday. And breakfast was kind of continental, but it was good. The swiming pool area was always clean. It's good value for the money. I would go back to... More

Regarding their poor breakfast, dirty rooms and expensive drinks at the hotel bar you will possibly find all kind of differing statements if you ask different people, but some problems we had just cannot be denied by nobody: WLAN is NOT available in the rooms, but only in the reception area; the number of pools is 1 instead of 3... More

I do not normally have time to write reviews but I felt compelled to this time, as I do not think anyone should experience this 'hotel'. Despite what some websites say this hotel is NOT on the strip (20-30 mins walk) if you are going to Malia for the night life. If you are going for a family holiday I... More

The hotel is simple, but nice and clean. The staff and the owner are very nice and friendly. There is a pool which was also clean, and there are always free sunbeds by the pool. The location is great, near the beach, and there are shops and restaurants nearby. The breakfast was very simple, but sufficient.

The staff at Hotel Neon were all very welcoming and friendly, throughout our stay they always stopped to say hello and ask how we were. The hotel itself is basic but very clean. The breakfast served was fine as well with a selection of cereals, bread meat, cheese and fresh fruit and juice and tea or coffee. The bedrooms contain... More

We spent a great week of holidays in Neon hotel which is located just near the beach. The breakfast was perfect. The owner was very friendly. The room was very clean and it also included a fridge which is rather rare for a hotel in Crete. We hope that next season we will also spend our holidays in the welcoming... More

We first arrived at the hotel and we were not greeted, instead we were given a grunt from the manager across the desk, the daughters took us upstairs which came across as a challenge to do so. The room was okay, but for a couple who were expecting a double bed, we were astonished to find that two single beds... More

I wish to thank the manager of this hotel for mistreating, insulting and screaming at us, for because of these, we found a wonderful hotel, half the price of this one, just a few houses away, called Christiana Beach Hotel. I’m a middle aged woman, traveling with my husband and my 16 and 11 year old daughters. We got to... More