Giulia is probably the most helpful hotel receptionist in Italy, if not the world She passes easily from one language to another and has good guidance and ideas and tips in all of them, always with a smile.

We stayed at Palazzo Failla for 1 night. The staff and reception were outstanding, going out of their way to help us. The hotel is situated in Modica Alta. This unique building is a historical palazzo with very large rooms including all amenities. The Hotel comes with a lock up garage at an extra cost and free Wi-fi. Unfortunately we... More

We were passing through Modica and spent a night here. Comfortable and well-provided, with a friendly, efficient welcome. But the outstanding thing for us was breakfast - absolutely sumptuous - a wonderful array of meats, cheeses, breads and fruits.

Going slightly off season we got a very good rate on this charming and unique hotel. The owners daughter was running reception during our stay and was welcoming, delightful and informative. She gave us a complete virtual tour annotating a map for us as she did so and really should be running an academy for hotel staff. The breakfast was... More

We liked the hotel very much. The room was beautifuly furnished, very comfortable, very quiet and very large. Everything looked new and well kept. It was in the annex building, which has larger rooms. The staff at the reception were exceptionally nice and helpful. The location is good.

We loved the Palazzo Failla from the moment we arrived, although with a car, that was somewhat challenging in the rain and fog at night. The receptionist was kind enough to show us three available rooms in the price range we had requested. We chose a room in the Dependance, listed as Executive Deluxe on the website. The room, amenities,... More

Went for a romantic weekend for valentines and for my bday, it was our 2nd stay at this hotel so we were looking forward for this stay since we knew what to expect. It was also our second time booking the relax room (their best room in the hotel with a Jacuzzi), but how different this was to our first... More

This hotel is an experience not to be missed. The atmosphere cannot be given a price. Breakfast was a delight...from the immaculate white linen to authentic Sicilian ricotta and only the best quality of local foods. Nothing mass produced. A gastronomic experience! all set to the ambience of classical music, polished silver and the quality and care of times past.... More

We stayed at this magnificent hotel for a week in February. Whilst we were a little surprised that we were unable to get a coffee at 9pm when we arrived, this was soon forgotten given our stunning room, exceptional breakfasts and warmth of the staff. We were amazed at the breakfasts, cheeses, hams, delicious ripe tomatoes and that was just... More