We were in Golden Sands in end of March 2013. This was during the school holiday season, so the hotel was fully occupied. They opened up the beach bar as a second breakfast buffet area, which is where we and our friends usually ate. Despite having a tailor, a gift shop, and a kids clothing shop, the hotel did not... More

I stayed at Shangri La Golden Sands just for 3 nights. The service is tip top and staffs were all very helpful. Room wasn't that great but the ground is nice. I went for a massage at Shangri La Rasa Sayang which is next door. The massage room is huge. You have your very own changing room, outdoor shower and... More

The hotel is in a great location right on the beach with all the water activites right in front of it. The night market is at the back of the hotel and extends through the streets. It is a great hotel for families with kids as the kids will enjoy the swimming pools and the beach. Only gripe about the... More

Overall a great holiday, but a few things jarred: chain smoking at the baby pool. Seriously, can't they make this a non-smoking area? There's a few tables directly in front of the pool that could be non-smoking. That leaves about 80% of the rest of the pool areas. Rooms functional, clean and quiet, a bit tired; staff very friendly and... More

It was our first visit to Malaysia and we were very pleased with this hotel. We had lovely rooms on the 4th floor overlooking the pool. Our rooms were kept beautifully clean and bottled water was replenished twice a day. The bed was huge and very comfortable. Breakfast was superb, so much to choose from with the opportunity to try... More

Following our great stay this time last year we decided to return for a second look. Thank goodness we did, it's just as much fun as last time if not a touch better now that we are familiar with all the activities and local facilities. Apart from the lovely rooms, great breakfast buffet and fun activities the best thing about... More

Spent 10 days here 28th April on for my sister's wedding reception that she had at the hotel in the Sigi Bar. In total we had 8 rooms booked some for less than 10 days. I was disappointed on check- in that we were given a smoking room but other than the slight smell of smoke it was a decent... More

Our 5th visit to Penang, but this time with 3 kids. Over the past few trips the Golden Sands did not cut it as Over the years it looked tireder each time so we swapped around a little. But when it comes to kids, it really was the best option for the dual rooms and kids club. When we arrived,... More

We have stayed here a number of times and always enjoyed it. There have been a lot of improvements since the last time and all for the better. We had such a nice stay. It always feels like home from home , but now it has the wow factor. The staff are always great and this time was no exception.... More