We have stayed there 5 times, always welcomed back by staff. All your needs taken care of, just ask & it's sorted. Lovely grounds & pools. Food excellent & the rooms very comfortable. We celebrated birthdays & anniversary when there & we were made very special with cakes & wine in our room... We will be back.

Fairly large hotel on the beach. Nice pool. Good buffet restaurant and a small par 3 golf course. Nice service when checking in. Although our reservations where mixed up, it was handled and fixed immediately by the staff. Rooms are very nice and large. Design and furnishing reminds you that you are in a tropical location. Complimentary water bottles is... More

For the prices they charge - quite honestly, this place is disappointing. Sorry to say but some bad experiences of staff attitudes can ruin what would otherwise be a tastefully designed hotel. Inverted snobbery, racism against Europeans and extreme male chauvinist tendencies seem to be far too prevalent in some of the employees, considering the price range of the hotel.... More

Our third stay in the Rasa Wing on our annual Malaysia holiday. Welcomed back by the staff, presented with a gorgeous orchid on arrival, our photo taken.. and later given in a frame as a reminder of our stay at the Shangrila. Many little touches like housekeeping knocking on our door to ask if we were happy with the room.... More

Stayed for 5 nights in April 2014. The Rasa Sayang in my opnion remains Penangs top Hotel. What really makes this Hotel stand out is the staff. They are genuinely warm and friendly and cannot do enough to make your stay as pleasurable as possible. We stayed in the Rasa Wing in a Deluxe room which has direct access to... More

Shangri-la Rasa sayang is one of the best hotels I have ever seen, excellent location, spacious rooms, good hospitality, good healthy food and courteous service. This is one of the fine 5 star facilities I have ever stayed, for the price you pay, you get much more compared to other hotels in this vicinity. I strongly recommend for a personal... More

The place was splendid and so were the staffs. It was my husband's company trip which came just a couple of months after my 2nd delivery. My husband and me hardly had got time for each other because of it and also due to his constant travelling for his work. So when this came along, we decided we will go... More

We started off a delayed honeymoon at the Rasa Sayang and had a fabulous time. I will start off with the (minor) issues but, to be clear, the entire stay was fantastic and I was sorry to leave. At the outset of the stay was the staff's insistence on trying (very hard) to sell us an expensive upgrade to a... More

Great holiday here. Staff were outstanding. The food is just amazing with so much choice. Beach and sea were not the best i have experienced but still very nice. The restaurants along the road are fantastic and very resonably priced. Would definitly go back and stay here again. Well worth the money.