what a fantastic holiday in penang and kl at the rasa, i stayed in the garden wing and was worried after reading all the reviews regarding the rasa wing that the garden wing wouldnt be five star but the hotel was fantastic but afraid the rooms in the garden wing did let it dawn slightly cos they are ready for... more

I stayed for a long weekend over the Thaipusam holiday in Malaysia. I found this hotel to be up there with the best that Malaysia can offer as there seems to be a lack of high end hotels in the whole of Malaysia, this one did not let us down. Our room was spacious, clean, and being on the top... more

was v.good we had a balcony n the view was amazin. u cud even go to the beach easily cuz it was at the bac of the hotel lud it luvd malay more

We have just returned from 10 days of sheer relaxation at the Rasa Sayang in Penang and can not praise the hotel enough. The staff are excellent, attentive and perfect hosts - attending to every need you can consider in making your stay a memorable one. The bedrooms are spacious, immaculately clean and well appointed, the dining facilities offer a... more

A total relaxed and family get away is what we needed. Hotel facilities are up to max and stated the best hotel in Penang as lots of tourist did enjoyed their stay. Enjoyed the food massage by the hotel and great complimentary breakfast. more

Overall, our stay at the Shangri-la was a enjoyable one as the pool was great, loved 100+ years old tree in their garden and people were generally very helpful. However, I am going to focus at the negatives since I think it is not really a great value hotel. We stayed at the Garden Wing family room. The room is... more

We stayed at The Shangri-La Rasa Sayang for a week following a trip to Australia. We wanted to break up the journey back and liked what we saw about Malaysia. We'd been excited about staying at this hotel having read so many good reviews about it and we weren't disappointed. After a very late flight we were greeted by the... more

We were at the Garden wing for 4 nights, 5 days to celebrate our wedding anniversary. There was a member of the staff waiting at the airport even though we didn't ask for airport transfer who seemed to know us all by names (even my 2 little ones). Check-in was smooth, the welcome drinks were great. We were upgraded to... more

Where do I start............... My Wife and I along with our two year old Daughter arrived at the rasa sayang at about 11pm, on arrival we were met by nobody, the front of the hotel was deserted, no bellboys or even concierge, I had to load all our luggage onto a trolley with the aid of our driver. After wheeling... more