This is our 4th visit to Penang and our 2nd time staying at the Parkroyal – we went last year and just returned in May from a 10 night stay. We love this place. Yes, the hotel is a bit tired and worn in some parts but I believe they are slowly but surely trying to update things. These things... More

Read some of the reviews and we booked the Park Royal because the photos of the garden looked beautiful and the entrance looked wonderful and they had a kids club if the kids wanted to be entertained. It really was a breath of fresh air when we arrived. I didn't find this hotel old as some reviews had said. We... More

WE stayed here in 1999..a little bit older in May 2013 but still.... excellent staff, food, facilities, location and weather !! We had a beach-facing room with a huuuge bed, great buffet breakfasts and nothing was too difficult . I requested a softer pillow,,it was there immediately. We asked for a late checkout...done. All the staff were so friendly and... More

Great entrance, reception and check in was swift. Hotel is located along the same beach / waterfront as Hard Rock Hotel, Lone Pine, Shangri-La, Golden Sands etc. Have a look on the map of any hotel booking website and you will see what I mean. Room was clean and spacious and had everything you need. Complimentary water, fridge, kettle, TV,... More

This is our 8th stay at the Parkroyal and we love it. This time we stayed in the Ocean Palm suite, the room is spacious with a large balcony overlooking the pool area and beach. Fantastic for watching the beautiful sunsets. The staff are very gracious and helpful. Most particulary the general manager Francois Sigirist, who after a mix up... More

We stayed for 4 nights in two adjoining rooms as a family of 5 people. The stay was nice but marred by a leaking air on due to which we had to ask for a room change. I would expect a 5 star resort to keep their maintenance upto date. On the positives is the lovely staff, good breakfast and... More

As has been mentioned by others, our room showed some wear but was spotlessly clean and comfortable. The stand out was the pool and lovely sunsets looking out to sea each evening. A wonderful, relaxing place to stay. The kids club was also good. Batu Ferringhi itself is a strange place but exploring the parts of the island was asy... More

Not impressive. At first the lobby seemed okay. They say that it's a resort, but it is tiny and does not seem very nice. The beach next to it is very untidy. It has dull, brown and dirty sand, and the sea is very unclean and has lots of rubbish in it. Once, we asked a maid cleaning our room... More

I stayed at the parkroryal Penang with my wife and our two 2-year-old twins. We quite enjoyed our time at the Parkroyal and will definitely visit the place again. The room we had was a Deluxe Seaview. The furniture is a little old, but well maintained. The room was decent size. The only problem however was that the room was... More