If you are looking for some peace and quiet then this is the place. My husband, my kids (ages 4 yrs & 9 months old) and I stay at this resort Feb 3-10. we had nice flight down with Sunwing and nice bus drive to resort. We stayed in 4206 (the park ville) it was a nice short walk to...
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Greetings from Iberostar Ensenachos,
Thank you very much for your comments and suggestions. We are still moving towards being a family oriented hotel and have improvements to make in this area. We will look into all suggestions you have made and see what changes we can make in these areas. Thank you again for your review and we hope to...
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My husband and I and another couple stayed at the Iberostar Ensenachos from February 3 - 10. We flew with Sunwing (great flight) arriving in Santa Clara late morning. Our bus was a small one to accommodate the 12 passengers enroute to the Iberostar Ensenachos, and for refreshments we were offered chilled beer for $2.00. We thoroughly enjoyed the scenery...
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Greetings from Iberostar Ensenachos,
Thank you for taking the time to review our property. We are always trying to improve ourselves so every suggestion and comment is helpful. I would like to apologize for any inconveniences that may have occurred during your stay but I'm glad that overall you were able to enjoy yourselves.
Regards,
Stefano Baratelli
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Travel period: January 31 - February 7, 2012
Party: 2 adults and a 15-month old
This was our second stay at Ensenachos, the first being when it was still the Royal Hideaway and adults-only. Our primary thought the first time around was that it was a shame we would not be returning for many years because we were already pregnant...
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Greetings from Iberostar Ensenachos,
Thank you very much for your detailed review. I am delighted that you were able to enjoy yourselves as a family as much as you did as a couple. As you noted in your comments, we have actually now completed our Mini Club which adds an extra venue of entertainment for children. Thank you again and...
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ABOUT US:
Myself and my wife sayed at the Iberostar ensenachos from Jan 29 to Feb 5th 2012, this was our first visit to this resort, our second visit to this area (cayo santa maria area) and 5th visit to cuba, we have traveled yearly to the carribean for the past 14 years.
OVERALL IMPRESSION:
we were very satisfied with...
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Greetings from Iberostar Ensenachos,
Thank you very much for your review. We have just completed the Mini Club and the bathrooms at the beach buffet, so hopefully not much longer until everything is at 100%. We are also in the process of changing all of our TVs in the rooms to LCD flat screens. Thank you once again. Your positive...
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We were at Iberostar Ensenachos for 2 weeks from January 22nd, 2012. I will give you the good points, and then the bad.
GOOD: The people are amazing, the facilities, rooms, pool areas, lounges are all beautiful and immaculate. If you like the beach, though, it was too far away so you had to take a golf cart ride to...
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Greetings from Iberostar Ensenachos,
Thank you for taking the time to review our property. I am sorry that you left feeling disappointed and I will personally look into the issues you have noted. If you would like to discuss these matters further, please do not hesitate to contact me directly and I will be happy to talk about this with...
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Ok folks listen up , we stayed here Jan 27-Feb 3 2012 , flight down on the big A330 airbus via air transat was smooth and easy easy on easy off , bus ride to the resort is 1hr and 40 mins so if ya need to pee geter done ,if ya got kids make them go , bus on...
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Greetings from Iberostar Ensenachos,
Thank you so much for your comments. It was a joy to read. We have just completed the bathrooms and bar on the beach and are looking forward to having the beach buffet ready as well. We look forward to having another opportunity to host you at our property, and once again, thank you for your...
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For all of you who can’t decide where to go on your next holidays… I will make it simple for you! Go to Iberostar Ensenachos. This is simply one amazing resort all around.
Smooth plane ride and smooth transfer to the hotel. We arrived at the resort on 20 January, pretty late at night and were welcomed with a glass...
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Greetings from Iberostar Ensenachos,
Thank you very much for your review. It was a pleasure to speak with you personally and I'm glad that we were able to succeed in making your stay an enjoyable one. Thank you again and we look forward to seeing you again in the future.
Regards,
Stefano Baratelli
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Let me start by saying that I am not that "picky" person who thrives on tearing apart any resort because they dont bring perfection, so please dont let me put you off from this resort.
The resort is beautiful, and very large, honestly though i would say that in its current condtion it isnt 5 star quality, my wife and...
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Greetings from Iberostar Ensenachos,
Thank you for taking the time to comment on your recent stay. I apologize for any disappointments you may have encountered during your stay. We are trying to finish the construction as soon as possible but unfortunately while this is going on, it does create small glitches in our services. We are not perfect but we...
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We stayed here the week of January 13th. As it was our 4th trip here and occupancy was low, we were treated to the villa section for the first time. It was fabulous. The service was exquisite and the food at the Gourmet restaurant was excellent. The people were so helpful. They couldn’t do enough for you. Calling for a...
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Reviewed 1 April 2011
Greetings from Iberostar Ensenachos,
Thank you for taking the time to review our property. We appreciate your comments about our service and ongoing upgrades to the property. I am glad that you enjoyed your stay with us once again and hope that you will keep visiting as often as you do.
Regards,
Stefano Baratelli
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I am very happy to report that the Iberostar Ensenachos Resort is BETTER than ever! Having just returned from the best one week vacation (Jan.20/12 to Jan.27/12) that one could have in Cuba we were not disappointed at all. We were a little hesitant at first but decided to return to this resort for the 3rd straight year and we...
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Greetings from Iberostar Ensenachos,
Thank you for taking your time to write a review - it is very much appreciated. As you have mentioned, we are in the process of some construction, and are looking forward to the final product. I can assure you that it will be sensational. Once again, thank you for your comments and we look forward...
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