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Iberostar Ensenachos

5.0 of 5
52,700 Villa Clara, Cuba (Formerly Royal Hideaway Ensenachos)
Hotel amenities
Iberostar Ensenachos
25 May 2013 -
debra p
24 May 2013 -
NHTorontoON
 
 
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1,988 reviews from our community

Traveller rating
    996
    612
    239
    98
    43
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Families
390
 
Couples
1246
 
Solo
22
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
caledon east
1 review
5 of 5 stars Reviewed 25 May 2013 NEW

I can't say enough about the Iberostar Ensenachos in Santa Maria Cuba. This was our second time going back to this resort, this time with friends, and both times we loved it. The food was great, rooms clean and spacious, the resort is well kept. The only complaint this time was that there was not enough carts for transportation to... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

We had a great time at this resort and we would highly recommend it! Beaches: There are two long beaches at this resort; Ensenachos Beach and Magano Beach. Ensenachos Beach is about a 10minute walk from the centre of the resort, and a bus is also available. The bus goes all day back and forth between this beach and the... More

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

My wife and I traveled to Iberostar Ensenachos at the beginning of May. Here’s the bottom line: they have possibly the best beach in Cuba and it is a good hotel by Cuban standards. The seafood was incredible and the pros outweigh the cons. In addition to sharing my review of strengths and weaknesses, I thought I’d also share important... More

Was this review helpful? Yes 5
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
24 May 2013

Dear John A, All the staff and Management team at Iberostar Ensenachos wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that you were able to enjoy our services, specially the kids club. I will forward your review to all our Head of Departments; they will take you comments... More

Whitby, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

We recently visited Iberostar Ensenachos and had a great time. I went with my father for a little birthday escape and some quality time. The resort was well kept and the rooms are clean and quite nice.The service was great as the Cuban people try hard to make your stay enjoyable. The beach and weather were amazing as we had... More

Was this review helpful? Yes 2
Ottawa, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

This was our first visit to Cayo Santa Maria, two weeks, and we need more time here! BEACH: We preferred Ensenachos Beach as it was quiet, while Megano Beach was always crowded and busy with activities. Both beaches are beautiful sandy stretches without rocks or seaweed, both have a bar, only Megano has lunch. We snorkelled at Ensenachos but it... More

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Brenda C, General Manager at Iberostar Ensenachos, responded to this review
24 May 2013

Dear Findthemusic, Thank you very much for this nice review. I will pass your words to all my staff. Yes, we have a lot of changes as you mentioned and it is an ongoing process that will never stop. We are glad that you had a good time and let me tell you that whenever you decide to visit us... More

Milton, Canada
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

This was our 6th trip to Santa Clara and 2nd to Iberostar. This place is just simply amazing and people who are working there will make your stay unforgatable. Our special "Thank You" to Yandi, Marcell, Andy, Lester-entertainment,Yadima, Barbaro, Dennis-beach bar and everybody else who worked at the resort from May10-May17. This people make this place your second home...."Low pressure... More

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Brenda C, General Manager at Iberostar Ensenachos, responded to this review
24 May 2013

Dear Natali M, On behalf of the staff I want to thank you for giving us your comments about your experience at Iberostar Ensenachos. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate Yandi, Marcel, Andy, Lester, Yadima, Barbaro, and Denis for helping you to make your... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Hello, Iberostar Ensenachos is an all-inclusive five star hotel. It is a perfect place for a relaxing holiday in couple. This is our second trip to Cuba, and always with the Iberostar chain. We confirm that we will re-choose the company Iberostar for our future trips to sunny beaches. There are two beaches at this hotel. The playa Mégano is... More

Was this review helpful? Yes 1
Woodbridge, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

our family came to visit this resort from may 5-12, 2013..the resort was ok, after all it is cuba...the beach was stunning, the lobby was boring with an INDOOR bar made no sense...food was below average....nightly shows were average...weather and location were fine...OUR MAIN REQUEST IS TO KEEP THE DOGS AT THE RESORT AS THEY ARE VERY FRIENDLY AND MADE... More

Was this review helpful? Yes 1
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
24 May 2013

Dear Clients, On a behalf of the staff and management here at Iberostar Ensenachos we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. As per the dogs issue... More

Fredericton, Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

our first trip to Cuba so I dont have any comparables. However the resort was very clean, well kept and beautiful The buildings are spread throughout the resort and are very private. It makes you feel like there are very few people on the resort. This is definitly a positive. The down side to this is there is no few... More

Was this review helpful? Yes 2
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
21 May 2013

Dear Sheldon A, Thank you so much for taking part of your time and write us about your recent stay at Iberostar Ensenachos, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among... More

Geneva, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed for 4 nights to take some relax time after travelling through Cuba - and it was worth it. Both beaches were great, we preffered Ensenachos beach - a bit calmer with great service on the bar and best Mojito in the whole resort. Big clean rooms, comfortable beds, friendly staff. It's worth visiting the steak and seafood restaurants,... More

Was this review helpful? Yes 1
Brenda C, General Manager at Iberostar Ensenachos, responded to this review
20 May 2013

Dear Barak, First of all we would like to thank you for choosing Iberostar Ensenachos for your so valuable vacations. Thank you very much for your good comments and reviews about the hotel, staff and services, opinions like yours are very important to keep working every day to exceed the expectations of our customers and achieve ever greater improvement of... More

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Hotel Summarization (Beta)

What travellers say

  • MEGANO BEACH(53)
  • Very good(52)
  • Lobby bar(42)
  • Golf cart(29)
  • Spa Section(23)
  • Seafood restaurant(14)
  • Low season(14)
  • Room service(11)
  • Star resort(10)
  • Main building(8)

Additional Information about Iberostar Ensenachos

Address: 52,700 Villa Clara, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Cayo Ensenachos
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometres of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Iberostar Ensenachos Hotel
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel

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