Very pleasant stay at Residence Eden.The surrounding area was extraordinary.Breath taking views.The buffet at Parc hotel was the best ever.Nice pools and very clean surroundings.Although its not situated at the centre it is no problem,there is a shuttle bus every hour. The only problem were the receptionists.Very rude and unhelpful.Never in my life have i seen such rude staff and... More

Check-in and check out was very simple - apartment very clean and sufficient for a family of four . Yes we missed a microwave and or an oven would have been good as we were self catering but we only had breakfast and lunch in and ate out most evenings (very reasonable). I did feel the deposit was cheeky (100... More

The same thing happened to us than previous visitors. Hotel blackmailed with final cleaning fee. We had clean apartments when we left but receptionist claimed 70 euros fee. Our fee was also changed to 10 euros after we complained. They didn't allow to speak with cleaning ladies. Rude and unfriendly personal and hotel manager. Expensive sheets and towels (20 euros... More

Our stay in one Residence Eden was very pleasant. The apartment was very clean and neat. The kitchen is well equipped. We missed only a microwave.The surroundings are beautiful. Booking process, check-in and check-out are very quick and organize. I'm sure that we'll be back.

Large complex with variety of pools and facilities. Tremendous value especially with free shuttle into Peschiera. Definitely an unpleasant smell lingering in the air from time to time and the hire for bedlinen was 120 euros for four of us which was extortionate. Other than that we thought it was a super place for families and would definitely go back.

Clean and spacious, courteous and friendly staff - a great place to stay with a family! We spent a lot of time at the pool, ate at the bar and the buffet and had good interactions with the animation staff. In addition, because this residence is part of a complex, there is something for everyone. Not looking for a budget... More

We are two families 5 adults & 2 children that were guests at "Residence Eden" on April 8th till 13th. We would like to mention some unpleasantness condition during our stay: 1. In the rooms there was only one wardrobe without shelves to organize our clothes,so we had to leave them in the suitcases disorderly. 2. In the bathroom the... More

We booked this trip as a last minute Halloween holiday break and stayed 3 nights. We could not fault the place. It was clean, comfortable and adequate for our needs. Beds were made on arrival although the web page said to bring our own bed linen we did not need to. However this could have been the fact that it... More

This complex on arrival seemed nice however i have never visited a complex where the staff were so rude and to be honest hostile towards their guests .The reception staff are not intersested in helping you with the simplest of problems and when i asked to use another appartment to shower (no hot water for four days !!) I was... More