The basics nothing special but ok for the price. Unfortunately they had 5-6 bus loads of kids 12-16 and they created havoc in the hotel. Knocking on doors running up and down the hallways, parties in their rooms. There seemed to be very little control over them! Good points they have a happy hour and breakfast which is ok. Eggs... More

My room (it was not a suite) was clean and adequate. The staff in front desk are helpful and friendly. Hotel provides free shuttle service to and from airport if it's within reasonable hours. They can even provide you shuttle to work if the distance is within a commuting distance. (Don't forget to tip your driver!) Breakfast is ok, mostly... More

This Holiday Inn is your usual cookie cutter but because the hotel has a very high percentage of occupancy the staff do not take care of the facility. I checked into my room and attempted to hang up my clothes and when I opened up the mirrored door closet it came off the hinge and hit me in the head.... More

The staff is very friendly, everything is very clean, everything looks new, its great. The hotel its located right next to a big "mall" where you can find a supermarket, shopping stores and a food court. Its close to the airport, and the hotel offers you free transport, but you have to book it 24 hours early. I used it... More

The hotel is clean, comfort and frendly. it is not fency and the price is relativly low for the service you get. location is very good, close to the airport and the local factories. it is next to a local mall,few restorants in walking distance. security of the aria is very good.

Came back to the holiday inn after September 2009. Practically the same since that time, even the staff. After a second time it is safe to say you get a good night sleep. Breakfast is still included as well as the Internet. I did notice the nightly rate did increase compared to last time, still reasonable.

Positives: Great location close to airport, restaurants, shopping mall, etc. Modern but I would not expect less for $120 a night in Toluca, Mexico. Free internet both wireless and 2 computers in lobby. Nice personnel. Free parking. Negatives: Pool not heated, not reliable staff...asked for basic needed items and never heard from them again. Staff uses same elevators than guests... More

This hotel is one of 3 hotels located close to a big shopping center. A bunch of restaurants are available and by walk reachable. There are 2 hotels are conterminous on the same place, but this is the best one there. This hotel seems to be a central accommodation for Mexican police staff… The hotel is offering a local transport... More

Relatively new property so good facilities to with it. The basics at a reasonable price. Breakfast could be a little better, thankfully it is close to a shopping center where you can get better food.