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Holiday Inn Toluca

Km 57.5 Carretera | Toluca, Toluca 52170, Mexico
Hotel amenities
Holiday Inn Toluca
Ranked #4 of 9 Toluca B&B and Inns
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25 reviews from our community

    Trip type
Traveller rating
    1
    6
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    7
    5
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 12 February 2013

If you need a Crowne Plaza, go to the Crowne Plaza. I found this place an unexpected gem, and well worth the price of the room. The building is huge and strange, but rooms are spacious and the staff here were great, very welcoming and helpful, 24 hours a day. At the Mexican breakfast buffet there's a man called Florentino... More

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Guayaquil
Top Contributor
77 reviews 77 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 12 February 2013

Common rooms, there are cheaper options available. Do remember to stamp your parking ticket otherwise they will charge you. Wifi included. It was november but there was no heat cold lobby and hallway.

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See 12 more reviews by prosignia300 for Toluca
Los Angeles
Top Contributor
130 reviews 130 reviews
50 hotel reviews
Reviews in 53 cities Reviews in 53 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 21 November 2012

To stay here is to time travel back about 30 years to an era when there were not all that many hotels available in the Toluca area. The hotel layout is very disjointed and the ambiance is one of faded glory or bygone days. There is a reasonably useful, heated and indoor swimming pool here, probably about 20 meters in... More

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Nashville, Tennessee
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 September 2012

I did not feel safe from the minute I walked into the hotel. The lobby is large, dark, and empty. When I got to my 2nd floor room (no elevator), the window was open. It was quite heavy to close and I could not get it to lock properly. The room itself seemed okay although the bathroom was small and... More

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IHGCare, Guest Relations Manager at Holiday Inn Toluca, responded to this review
17 September 2012

Dear nashville_dog_lover, Thank you for taking the time to express your thoughts and concerns. I am pleased that you found our room accommodations satisfactory to your needs. Please accept my sincerest apology for any inconvenience caused by the malfunctioning of the Internet connection and if you found our hotel's ambiance less than satisfactory. We take all reviews positive and negative... More

Barrie, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 11 April 2012

This Hotel appears to be in a never ending state of construction. The photos they display are only the lobby and pool building, the actual hotel is behind that building, and is a dumpy not so clean, run down mess. The parking lot is a disaster as well. My room was barely OK , but the window frame was falling... More

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IHGCare, Guest Relations Manager at Holiday Inn Toluca, responded to this review
19 May 2012

Rocket455, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J IHG... More

Tel Aviv, Israel
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 24 September 2011

This hotel had very attentive staff who helped make my stay comfortable as possible. I am very grateful to them for their hospitality and wonderful customer-oriented service. There is an indoor pool which was mainly empty and a gym, too. The only downside is that there is nothing to see/do in the area, and one has to take a taxi... More

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Mexico City
Top Contributor
163 reviews 163 reviews
117 hotel reviews
Reviews in 73 cities Reviews in 73 cities
441 helpful votes 441 helpful votes
3 of 5 stars Reviewed 26 February 2011

We pulled intl the hotel entrance and took our parking lot ticket and there were traffic cones set up to our right which was clearly the hotel entrance. It seemed like we should have gone straight into what looked like (and was) an area closed and under construction. It is a real safety hazard. The lazy person who was supposed... More

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guanajuato
1 review
5 of 5 stars Reviewed 19 March 2010

I stayed at Holiday inn Toluca last Tuesday whit my husband, and we were very pleased with all the service and kindness of the staff there. even that the hotel is in a remodelation process, all the staff treat us as kings, and try very hard to asist in time all the requests we had. also they have a beautiful... More

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FLORIDA
1 review
4 of 5 stars Reviewed 11 February 2010

I stayed in Holiday inn toluca the last week and raelly i surprised the warmth that the people have for the guest in front desk an the restaurant, everybody ask me if i required something, please just tell us, also the pool is really warm and big. but in general everithing was well

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New York
1 review
4 of 5 stars Reviewed 27 October 2009

Last week iwas staying in Holiday Inn Toluca it was great the hotel is really huge it has a beautifull fild and heated indoor pool also it has a kind staff.

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Additional Information about Holiday Inn Toluca

Also Known As:
Toluca Holiday Inn
Address: Km 57.5 Carretera | Toluca, Toluca 52170, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #4 of 9 B&Bs / Inns in Toluca
Price Range: $
Official Description (provided by the hotel):
The Holiday Inn Toluca Hotel is a full service hotel, located at km. 57.5 Mexico Toluca highway and offers 76 superior rooms, 74 executive rooms and suites in 2 buildings. Additional hotel amenities include: Executive Lounge for Special Continental Breakfast and Snack Bar Service, 18 meetings rooms, banquets for up to 1000 guests, handicap facilities, non smoking floor, indoor heated pool, gym, game room & soccer ground, green areas of 6,500 m2. ... more   less 
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Holiday Inn Toluca
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