I was apprehensive, given all the bad reviews. Turns out these were from the same type of people who trashed my inn in Victoria BC. Don't listen to them. There is so much to do here, you won't spend much time inside anyway. Sure, our 2-bdr villa was a little shabby, but it was also clean and spacious, much larger... More

I was offered a dirty and old villa. We are Owners and Platinum Members of Interval, which means that we should be offered a BEAUTIFUL villa since day #1, the room 992 was disgusting and that was the dump I was offered. I don't know if there is discrimination to their own race but when I complained that the villa... More

Would not stay here again! Our room was terribly run down and not even 100% clean (there was a dead bug smooshed on the shower wall, and we were missing a lampshade--clearly no attention to detail). The beds were not comfortable, and even though our room slept 6, there were no extra blankets or pillows for the pull-out bed. The... More

My friend use his timeshare points but when i get there the place is so nice very helpfull staff, clean rooms, everiting was so nice if i have to paid my stay i will. Very very nice and beatufull place More

Virtually everything about our room was shabby and worn out....for an example the linens on the bed were so threadbare I could read my kindle thru the top sheet!! No mattress pad on the bed! Kitchen was a joke and appliances were from the '80's The baths were slopped together by people with no remodling skills and looked like they... More

Arrived 10-1-11. This was a timeshare reservation. Looked at 3 units...1 near pool, 2 near but not on marina 1 was a 2 bedroom and also a 3 bedroom. First unit - mirror in bathroom missing, bare wood showing. So dark almost claustrophobic not just old, but also very dated. Other two units...stains on floor and ceilings. The most minimal... More

My dad gave us timeshare points to use in trade to go on vacation. We selected Club Cala. It was a terrible decision. The Club is located at Palmas del Mar, a planned resort community outside of Humacao. The Club's information indicates that there are many restaurants in the community, including an on-site cafe, 2 pools, and a beach. The... More

I was pleasantly surprised when I arrived. Not knowing what to expect. The 1 br unit in the 900 block was right on marina with very nice yachts. The Palmas del Mar subdivision was VERY nice homes as well. Good security in and out, golf course looked nice, alot of golfcarts. If your coming from San Juan in Humacao take... More

We have stayed here over 4 times and we've seen improvement every single stay. It is a great place, located on a beautiful palmas del mar where you can relax and have fun with your famiky More