Arnold’s Cove Inn was a memorable experience, unfortunately for all of the wrong reasons. I am not generally a negative minded individual but it is of my opinion that Arnold’s Cove Inn deceives customers with the way they present themselves online. This was by far our most expensive stay in Newfoundland yet by every metric our worst. More details below for those interested. The first thought turning into to what they refer to as an “Inn” was : “I think we are at the wrong place” which set the tone perfectly for the remaining of the visit. The “Inn” is a bunch of trailers put together most of them grey, drab, and deprived of any charm with the exception of a few units outside of the main trailer emulating the jellybean appearance of St-John. Although being in Arnold’s Cove and having a picture of the local warf on their website, in reality you are deprived of any enjoyable view of the town. In fact, the location is fairly isolated. After getting our key and walking into our room, the temperature was set below 60F, which is frigid and unwelcoming, but luckily could be adjusted up to 86F. First, the room is incredibly small with barely enough space to breathe, keep in mind they call their rooms “deluxe”. After entering what is essentially a walk in closet, it didn’t take long to notice drilling holes in the furniture, chipped or water damage on the night tables, improperly set floors with gaps between some of the planks, wires coming out of the wall, small but noticeable stains on the pillows, crooked bathroom shelve, stains on the wall, not a single firm receptacle, and finally toilet paper so thin that you can see the outline and colour of your hand when holding a sheet. Despite clearly putting in our reservation that we were two adults coming for the night, we only had one body towel which was brown in colour and seemed odd. After a quick google search, towels in hotels are white so they can bleach them, kill germs, and throw out any towels with stains or mold. It looks like this place went on Marketplace or Kijiji to find everything they have for the lowest price possible and it shows. For example, every coat hanger is wildly different, why is that? Why not just buy a bulk of the same one for uniformity? If you’re entering the hospitality business, then it is in your best interest to pay attention to details and not cheap out on everything including toilet paper. Again, this place was 170$ for the night and you can get something far better for far less, well pretty much anywhere. The only redeeming factor is that the staff was friendly. The staff did offer us another room, but every issue listed above was still at play with the exception of the size of the room itself. They honestly seemed sympathetic to our situation as if they know themselves what this place truly is. Kudos to whoever designed the website, you got me. I hope anyone reading this review considers another spot. As for the this place, I hope they take this criticism seriously and improves on the delivery of their service or at the very least, adjust the prices and become more accurate in their marketing.…