I went here for a honeymoon/family holiday. Our experience wasn't great. Let’s start with the good points. Hotel appearance is nice looking, the customer service of the staff is good and how clean the rooms are is also. Now for the bad points. Upon arrival nothing was explained to us, e.g. entrainment, dinner times, key safes etc. The food was... More

I have just arrived back from here had a brilliant time entertainment team wer fantastic defiantly make the holiday that extra bit better always getting involved with everyone always got time to stop and talk especially lorna with here let in a cast well done to her she just gets on with it and still gets very much involved lovely... More

Arrived back after 11 night holiday on the 11th June. We are a family of four with kids aged 10 and 6 and all of us thoroughly enjoyed every moment of the holiday. The hotel is spotless and the apartments spacious and very clean. The food was always plentiful and of good quality, even my fussy 10 year old son... More

i have just came back from this hotel on the 11th of june and me and the wife thouroughly enjoyed it. we arrived late and the reception couldnt have been more helpful, check in took about two minutes. very helpful. the room was overlooking lobos and fuertaventura so we had the best view on the island. the room was nice... More

The hotel itself was pleasant and could do with some fresh ideas especially around meal times. I hav to say tho the Thomas Cook entertainment team and the hotel entertainment team were excellent, they engaged with all the guests and nothing was ever to much trouble. If you find this useful please say a big hello to Stevie jo, Lorna,... More

this was our third time staying here, and it is just perfect, the apartments are gorgeous and clean and comfortable, the gardens and pool area are beautiful and scenic and everywhere is kept spotlessly clean. the staff are friendly and helpful, i love the cats who live there but they are kept out of the way usually by having the... More

We have just got back from holiday. 5adutls 4 children. A lovely place hardly any need to leave hotel. Always entertainment. Great for all ages. Kids made lots of friends. Kids club great. Ben and shelly ☆. Bit windy for my liking and cool in evening. But as a family hol fab. My 2 yr old was afraid of the... More

Just returned from a weeks holiday 30th May-6th June. We were worried by the Weather reports before we arrived but the rain stayed away thank god although our first full day was very cloudy, not much sun at all but our friends son managed to burn his shoulders, so always wear your sun cream whatever the weather!! The sun didn't... More

Went to paradise island on 23rd may for 11 nights family with 2 kids aged 8 & 13. Done 5 star turkey for last few years so didn't think this would be any good but we were very surprised, very clean, staff extremely helpful and friendly, food wasn't brilliant typical 3 star Spain but plenty of choice all hot and... More