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Kirkconnel Hall Hotel Guesthouse Reviews, Ecclefechan

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Kirkconnel Hall Hotel

3.0 of 5
Ecclefechan Lockerbie, Ecclefechan DG11 3JH, Scotland
Hotel amenities
Kirkconnel Hall Hotel
2 traveller photos
Ranked #2 of 3 Ecclefechan B&B and Inns
4.0 of 5 stars 58 Reviews
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58 reviews from our community

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Traveller rating
    28
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    5
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Date Rating
Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Unique!”
5 of 5 stars Reviewed 16 May 2013 NEW

We were amazed to read Ledgie1's description of Kirkconnel Hall. We have stayed 3 times and have popped in for coffee twice and we have never had anything but good service and a warm welcome. Kirkconnel is a 3 star hotel. It doesn't pretend to be the Ritz. The whole ambience is totally relaxed and friendly and rests on the... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
17 May 2013

Many thanks for your very kind review of our property, and we do indeed hope you continue to visit us many more times in the future. We pride ourselves on being individual and unique as you so accurately portrayed in your review, and we are overjoyed you decided to share your experiences with our travellers. Many Thanks. More

Glasgow
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Bad Deal”
3 of 5 stars Reviewed 3 May 2013

The Hotel Inspectors Ruth Watson and Alex Polizzi would have a real challenge here. I cannot believe having read the reviews that this is the same place we stayed. They say that first impressions are everything. We arrived about 1745 to check in, but the reception was deserted..well apart from a model sitting on the sofa by the fireplace (see... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
8 May 2013

Good Morning, Firstly let me say that I was most disappointed & upset to read your review, and somewhat surprised that you did not bring this to my attention during your stay with us, as it would have given me the opportunity to rectify the issues you have conveyed. As you have seen the reviews of our hotel are consistently... More

Paisley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Midweek break”
5 of 5 stars Reviewed 26 April 2013

Stayed here on 23april for three nights, with my brother and wife on a KGB deal. All I can say was it was fabulous from the moment we walked in to when we left. The hosts John and Babs(Louis the dog)made us feel very welcome home from home, nothing was to much bother. Homemade food was very good(thanks Babs) our... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
28 April 2013

Firstly thank you so much for your kind review, and as always Louis our dog gets a mention, at least we got a small piece of the glory too! We always aim to welcome every guest in the same manner, and our intention is for you to feel like Kirkconnel Hall is indeed a home from home, and I am... More

scotland
1 review
“Lovely break and very welcoming”
4 of 5 stars Reviewed 13 April 2013 via mobile

Stayed for 2 nights and thoroughly enjoyed our stay. The food was all homemade and fabulous. The owners of the hotel were lovely and very accommodating. It was like home from home. Would we return. Oh yes:)

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
17 April 2013

Thank you very much for your kind review. Our aim is to make our Hotel a home from home and Im so glad we succeeded to do this in your case. We hope you will visit us again in the near future. More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Short break”
4 of 5 stars Reviewed 12 April 2013

What I delightful place, full of history made we want to explore every part of it. John was an excellent attentive host made us feel most welcome. Food was very good serviced quickly and always hot. Continental breakfast was good. Log fires were lovely and welcoming as the weather was very cold Bedroom, bathroom like the rest of the hotel... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
17 April 2013

Thank you very much for your kind review, I am always pleased to receive a mention on Trip Advisor (especially if the remarks are good!!!!!) We aim to be hospitable and welcoming to every guest that walks through our door, and we are ver ypleased you found that to be the case, and we hope you will visit us again... More

Workington, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“kirkconnel Hall Hotel, Ecclefechen, Lockerbie”
4 of 5 stars Reviewed 8 April 2013

What a lovely Quirky place! We were made to feel welcome from the start to the finish of our stay. John and his wife are lovely it was Home from Home! The food was very good and continental breakfast was quite enough, filling. Lovely grounds for our dog to run around in and she made a lovely friend in Louis... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
17 April 2013

Thank you for your very kind review, and all our team are very pleased you enjoyed your stay with us, especially that Louis our dog was at his most hospitable best, he's definitely our greatest asset it would appear!!!!! We hoep to see you again in the future! More

Glasgow, United Kingdom
1 review
“Sam McLeam”
5 of 5 stars Reviewed 8 April 2013

My husband and i booked a two night stay for my in-laws at the hotel and they were delighted with their 2 night stay. The staff could not do enough to make sure they were welcome and looked after. My in-laws had a meal on the first night of the visit and confirmed that the food was excellent, as was... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
17 April 2013

Thank you very much for your kind review, all the team at the Kirkconnel Hall Hotel are pleased your in-laws enjoyed their stay. If you could pass on our thanks for them forwarding this kind review and that we hope to see them again the future that would be very much appreciated. More

airdrie
2 reviews
Reviews in 2 cities Reviews in 2 cities
“KGB Deal”
5 of 5 stars Reviewed 30 March 2013

My daughter booked this for me and my wife, when we called to book John was more than helpful We arrived Friday night and were greeted by a warm freindly host once settled we had dinner in the lounge area the food was very nice and fresh The hotel is steeped in family/ local history this is a hotel for... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
5 April 2013

Hello again! Im so glad you enjoyed your stay with us, it is indeed our in intention to greet everyone with a hospitable and warm welcome, even if the weather outside is chilly! We do hope that you visit us again in the future, and we will ensure thewater is as hot as it was this time for you. More

Stalybridge Cheshire
1 review
“A welcome break”
5 of 5 stars Reviewed 21 March 2013

We were looking for a relaxing break with easy access from the motorway en route to Glasgow. This was just the ticket, made to feel very welcome by the hosts John and Babs. The hall is a large space with plenty to see looking around are the wonderful antiques . exquisite fireplaces. The bedroom was light and airy with good... More

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kirkconnel, General Manager at Kirkconnel Hall Hotel, responded to this review
30 March 2013

Thank you very much for your kind review, and we are all so pleased you enjoyed your stay with us, especially your baths!!!!! We hope you will visit us again in the near future, possibly when the weather is slightly better. More

1 review
1 helpful vote 1 helpful vote
“Booking process - KGB deal”
1 of 5 stars Reviewed 16 March 2013

My husband and I received KGB deal voucher as a gift which expires on 30th April 2013. Tried to book weekend in April 2013, staff kept me on the line for a while whilst they debated amongst themselves in the background what to offer me, generally huffing and puffing and whispering (yes I could hear). When they eventually came back... More

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JohnSargeant, Owner at Kirkconnel Hall Hotel, responded to this review
5 April 2013

Good Afternoon, I would firstly like to state that I am very upset and disappointed that you were dissatisfied with the level of customer service you received from our telesales team, our intention during the telephone call you have described was to secure a suitable booking for you. The 'huffing & puffing' you described was due to the lack of... More

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Additional Information about Kirkconnel Hall Hotel

Address: Ecclefechan Lockerbie, Ecclefechan DG11 3JH, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Ecclefechan
Amenities:
Free Parking Pets Allowed Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Ecclefechan
Price Range: $$
Hotel Class:3 star (3*)
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Kirkconnel Hall Hotel
Ecclefechan Lockerbie
Ecclefechan DG11 3JH
Scotland
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