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Sofitel Gold Coast Broadbeach

5.0 of 5
81 Surf Parade, Broadbeach, Queensland 4218, Australia
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Sofitel Gold Coast Broadbeach
Ranked #5 of 22 hotels in Broadbeach
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1,270 reviews from our community

Traveller rating
    642
    447
    123
    32
    26
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Families
243
 
Couples
662
 
Solo
78
 
Business
181
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney
1 review
3 of 5 stars Reviewed 23 May 2013 NEW

Food was overpriced and very average. It's my second and last stay with this hotel. My sheets had stains on them the TV had cross modulation on all channels and the room smelt of BO. Even tho I hung out the "service my room " tag no cleaning was done for the two night stay. I'd give the place 3... More

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Review collected in partnership with Accorhotels.com

Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW via mobile

Noisiest air conditioner ever!!! Good beds and pillow. Bathroom clean but glasses for mini bar covered in dust. Hotel in good condition but. Breakfast ok, didn't try dinner. Nice location near casino or invention centre but a bit far from the strip if you want clubs. Would try elsewhere 1st, air conditioner was a real turn off....

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See 2 more reviews by Ajsorro for Broadbeach
Melbourne, Australia
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

ambience of the hotel first rate - service excellent & room was perfect with 180 degree views - would highly recommend both for a business or holiday destination. It was great to be welcomed by the front staff acknowledging that I had stayed there before - it may me feel important to them - well done

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Review collected in partnership with Accorhotels.com

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Love the Sofitel its convenient to everything and you can still get a good nights sleep .The buffet dinner there is wonderful and the $20 wine buffet is good value if you drink wine . Usually we stay in an ocean view room which is much better as the rooms are much quieter facing away from the road which can... More

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Review collected in partnership with Accorhotels.com

Hong Kong, China
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I stayed in Sofitel Gold Coast Broadbeach with my husband for a weekend. We had a river view room and located on 20/F. The view of our room was stunning with a balcony. Room size was spacious, but everything is quite basic and no complimentary water was provided. I did not feel myself staying in a 5* hotel and I... More

Was this review helpful? Yes 1
Brisbane
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Room was ok however tv was hard to operate & the toilet was leaking. The shower also filled up with water (though promptly fixed by engineering). Breakfast was good with plenty of variety & I found the staff attentive at all times (although the concierge on the day I checked in could have done with an attitude adjustment). All in... More

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Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

Great five days. Service is great from the begining. The guys at the hotel entrance to the reception all very helpful. The rooms are clean but very old in style .The property is centrally located with a wide choice of dinning and attractions to visit. We had breakfast nearly every day and the service is great in the On 3... More

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Jayc143, Thank you for your nice review of your recent 5 night stay with us at Sofitel Gold Coast. I have shared your comments with the team and I know they appreciate both the positives and the constructive comments. I must apologize for the Mother's Day breakfast situation, as I understand we had a particularly busy morning with many... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 16 May 2013

I have stayed here a couple of times and will do so again later in the year. I love the position of the hotel and the staff are very friendly and helpful. We received an upgrade to an ocean view room on our last stay as I was staying with my daughter and the only room they had left for... More

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Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour MinkeeMinky, Thank you for your nice review of your recent stay with your daughter at the Sofitel Gold Coast. I am glad to hear the team took good care of you and were considerate of your situation when you booked a different room type to what you were offerd in the end. I have shared your nice words with... More

Australia
1 review
5 of 5 stars Reviewed 14 May 2013

The service throughout our five day stay at the Sofitel Hotel in Broachbeach was outstanding. From the moment we pulled into the hotel entrance, the attendant, Dale was very helpful as was Raphael at reception - both going out of their way to help sort out a situation for us. All our other needs throughout the stay were seen to... More

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Review collected in partnership with Accorhotels.com

sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Perizada, Thank you for your lovely review of your recent stay at Sofitel Gold Coast. I am glad to hear you enjoyed our normal high levels of guest service and problem solving abilities. The team genuinely care about your experience being a relaxed and comfortable afair and will always look for ways to make your stay as smooth and... More

Berlin, Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 May 2013

We expected french elegance and flair and received a hotel loaded with groups. This propperty caters to mass tourism. Rooms are clean, no make up mrror, amenities are not replenished, pool is petite; lots of noice at night from all the bars and restaurants around. Extremely expensive, wifi cost 29 $ a day.

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sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review
20 May 2013

Bonjour Cotywolf, Thank you for sharing your comments about your recent stay. I am sorry to hear that the hotel did not meet your expectations. We do cater for a number of different types of travellers and I am disappointed to hear that a group traveling to the hotel was a distraction for you. We do celebrate a number of... More

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Additional Information about Sofitel Gold Coast Broadbeach

Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel
Sofitel Gold Coast Broadbeach Australia
Address: 81 Surf Parade, Broadbeach, Queensland 4218, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Broadbeach
#4 Family Hotels in Broadbeach
#4 On the Beach Hotels in Broadbeach
#5 Luxury Hotels in Broadbeach
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Sofitel Gold Coast Hotel is in Broadbeach, the most cosmopolitan location on the entire Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, this Sofitel is linked to Jupiter's Casino by monorail. There are 295 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
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Sofitel Gold Coast Broadbeach
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