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All 11 Mermaid Beach hotels

Turtle Beach Resort

4.0 of 5
2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Hotel amenities
Turtle Beach Resort
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Ranked #3 of 11 hotels in Mermaid Beach
Most recent review
4 of 5 stars Reviewed 18 June 2013
Mark-Kristie Melbourne
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384 reviews from our community

Traveller rating
    127
    131
    63
    34
    29
See reviews for
Families
287
 
Couples
10
 
Solo
4
 
Business
0
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Melbourne
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Great place to take the kids. Mini-golf, 4 Swimming Pools (including Adults Only pool), 2 Teniins Courts, Kids Club (5-12yos), Water Slide, Playgrounds, Games Room, Spa. All set it pretty surrounds. The apartment was a little dated, but practical and good layout.

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Tasmania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

We have just stated there with our 2 children (4&7) and we absolutely loved it. So much for the kids to do without having to leave the resort. Great location and secure parking on site. Everything you need only minutes away. Staff are very friendly! Thank you turtle beach resort !

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ocean grove
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

We stayed at turtle beach for 7 nights in a 2 b/r apartment with our 3 kids in June. We had apartment 20 which was supposedly an "executive apartment" but was really pretty basic. In saying that it had everything we needed and was clean and functional with balcony overlooking pool area. Only complaint I have is the lounge suite... More

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Chistchurch
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 June 2013

We have just returned after spending 10 Nights at Turtle Beach Resort. Our 3 Children had a great time and so did we. We stayed in a 2 bedroom Apartment on the ground floor and could not fault this. It was clean and had everything we needed. The pools, tennis court and mini putt where great. We did hire a... More

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Lismore, Australia
Top Contributor
76 reviews 76 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 10 June 2013

I stayed here for a weekend, in a pleasant, comfortable, well-equipped apartment. However, I was aware it was a resort aimed at families. For families especially wth pre-teens, and for extended families, it is ideal. However, for adults without children, it is not recommended. My apartment looked onto a busy walkway, so I could not enjoy the patio. It was... More

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Te Awamutu, Waikato, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

We recently stayed at Turtle beach for 8 days, Our 3 children had a great time with plenty to do, swimming, playgrounds, mini putt. The resort is so close to Malls, restaurants of all kinds with a 5 minute walk to the beach. The staff were friendly and very helpful. Our room had all the things we needed to have... More

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Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013

Great for a family holiday , has everything onsite that you need , two restaurants , tennis court , 5 swimming pools , games room , spa pool , movie theatre ,gym etc . Slightly tired and could do with a tidy up . Awesome for the family , especially if you have younger children . Secure underground carpark by... More

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Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review
6 June 2013

Dear MC, Thank you for your lovely review it is great to hear you had such a great stay. We are constantly looking to upgrade our features, facilities and rooms whenever we can, and appreciate you constructive feedback. We look forward to welcoming you again. Kind regards Melanie More

Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2013

A wonderful place to stay with the family. Our family spent 7 nights and I can' fault it. Wonderful grounds that are beautifully maintained, swimming pools galore, water slide, putt putt, gym, kids club, cinema, tennis and BBQ areas. What more do you need!!! Units are functional, clean and a good size.Nice and close to Gold Coast central so restaurants... More

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Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review
6 June 2013

Dear 14Dave14. It is always wonderful to see such a great review on our property. Staff and Management alike have been working very hard of late, to increase all levels of customer service as well as offer the best value for money in a Resort style apartment complex. Positive comments such as yours assure us that we are hitting the... More

Hamilton, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

We recently stayed for 7 nights in May in unit 205 and found it to be great family room on the ground floor, providing great access to all of the resorts features, including the pool. Will definately recomend this room to all intending on visiting.

Was this review helpful? Yes 1
Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review
27 May 2013

Dear Scott M, I am so pleased to hear you enjoyed your stay and wish to thank you for your recommendation. I hope you get the chance to stay with us again. Kind regards Melanie More

Surfers Paradise, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013

I stayed with the grand kids and we had a wonderful time. The resort is not something which I would normally stay at but for families it is great. No complaints everything worked, all you need is at the resort but surfers in on your door step. Best of both world really.

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Melanie R, on behalf of the Resort Manager at Turtle Beach Resort, responded to this review
27 May 2013

Dear Jeff B, Thank you for your review. Please come and stay with us again. Kind regards Melanie More

 
 
Turtle Beach Resort
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Additional Information about Turtle Beach Resort

Also Known As:
Turtle Beach Hotel
Turtle Beach Hotel Mermaid Beach
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Resort Gold Coast
Turtle Beach Resort Mermaid Beach, Gold Coast, Australia
Address: 2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#1 Top resorts Hotels in Mermaid Beach
#1 Family Hotels in Mermaid Beach
#1 Luxury Hotels in Mermaid Beach
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Turtle Beach Resort provides premier family accommodation set in a 10 acre sub-tropical oasis, located at Mermaid Beach on Queensland’s famous Gold Coast. Truly a home away from home, the resort offers spacious one, two and three bedroom fully self contained apartments. From the moment you are welcomed in the tropical setting of our open-air reception area, you know your family is in for a new level of holiday fun. Imagine you and your family enjoying lagoons and lap pools, pool slide, trampoline, floodlit tennis courts, an 18-hole putt-putt course, children’s playgrounds, fitness room, arcade games rooms, a resort mini cinema and several dining options. Other facilities include 9 complimentary BBQ’s, private airport and theme park shuttle buses, a fully equipped tour desk and the newly opened Club Turtle Kids Activity Centre. Over past years, Turtle Beach Resort has won state and nationwide awards: Top 4-Star and Over Resort and Top 10 Family Resorts in Australia, Holidays with Kids; Deluxe Accommodation finalist, Tourism Australia Awards; Deluxe Accommodation winner, Tourism QLD Awards; Winner Certificate of Excellence Award 2012, Trip Advisor ... more   less 
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