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Erbil Rotana

Gulan St, Erbil, Iraq
Hotel amenities
Erbil Rotana
Ranked #1 of 25 hotels in Erbil
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80 reviews from our community

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Date Rating
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 14 May 2013

Having stayed a number of times, the Rotana offers comfortable accommodation if already a little shabby in places. With the up and coming influx of new hotels under construction, Rotana should need to pick up their game, however the hotel always seems full. The location is good for the airport and visiting companies located in English/Italian village. The club lounge... More

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
15 May 2013

Dear Sir, We truly appreciate your positive comments, it is good to know that our services have met your expectations, and it is always a great pleasure to welcome you back to Erbil Rotana. Once again I am glad to hear that you have enjoyed your stay in our hotel. Hoping to see you back soon. Yours sincerely, Thomas Touma... More

Duhok, Dahuk, Iraq
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013

hello again my friends it is really nice to write some words about one of the best hotels in Erbil/iraq i stayed at this hotel for couple of nights it was really fantastic hotel it is new , clean , romantic with a very nice view on Sami Abdullrehaman park view , very good and comfortable beds , clean bathrooms... More

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
13 May 2013

Dear Sir, Thank you for your feedback following your recent stay at Erbil Rotana. My team and I were very pleased to know that your time spent with us was a treasured one. Your comments have reached me, and I was very pleased to know that you have enjoyed your stay with us, as we always strive to make our... More

1 review
4 of 5 stars Reviewed 7 May 2013

Rotana is the best hotel in Erbil and close to the English village where most of the international companies are located. Many business and service facilities are opening around. Cafes like second cup and Costa are situated within a hundred meters.

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
13 May 2013

• Dear Mr. Ibrahim, Thank you for choosing Erbil Rotana as your home in Iraq. I am very pleased to know that you have enjoyed your stay with us, , as we always strive to make our guests time a treasured one, and exceed their expectations. It is good to know that the hotel's location was convenient to your business... More

Irbil, Arbil, Iraq
2 reviews
5 of 5 stars Reviewed 23 April 2013

I really like this hotel in terms of service and staff... and the hotel is modern and airy.. the prices are abit too high though but once a few more hotels come into town they will be forced to bring it down to stay in competition!!! The internet service is great and very fast... But I must say that I... More

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
27 April 2013

Dear Sir, Allow me first to thank you for your visit to Erbil Rotana. Please note that I have acknowledged your comments regarding the inconvenience you have experienced and this has been taken up with our Executive chef so as to look into this matter. We thank you for your feedback as this helps us improve our services. Sir, I... More

Santorini, Greece
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 April 2013

Modern, clean with a small but lovely lobby to relax and meet people! In the coffee shop you will find tasty pastries and snacks! The rooms are not very spacious with LCD, Kettle, Teabags, Nescafe, complimentary Water, Minibar etc. Great and clean bathroom with amenities! I ordered couple of times room service and it was very satisfied. The breakfast is... More

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See 2 more reviews by AnPan65 for Erbil
ErbilRotana, General Manager at Erbil Rotana, responded to this review
27 April 2013

Dear Sir, Greetings from Erbil Rotana. Dear Sir, I would like to thank you for taking the time to give us your opinion about our hotel. I sincerely regret that we were not able to meet your expectations, please accept my sincere apologies, But I was very pleased to know that you have enjoyed your stay with us, as we... More

Amman, Jordan
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 April 2013 via mobile

Good hotel as all Rotana chain l Friendly staff Big and extra clean rooms Breakfast area is great Lobby and entrance area is good Some weakness such as Internet connections , somehow ,costly stay The coffee shop is great

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
3 April 2013

We Truly appreciate your positive comments. I'am Glad to hear that you have enjoyed your stay in out hotel. I would like to share with you that we are currently in the process of enhancing the internet speed. Hoping to see you back soon Thomas Touma General Manager Erbil Rotana Hotel More

Budapest, Hungary
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 April 2013 via mobile

If you are coming to Rotana expecting western standards then you will be greatly disappointed. If you realize this is a country recovering from decades of suppression then Rotana is fine. The staff is extremely friendly and helpful but the rooms are quite dirty with very poor workmanship. The breakfast is a must as it is absolutely amazing.

Was this review helpful? Yes 1
ErbilRotana, General Manager at Erbil Rotana, responded to this review
3 April 2013

I would like first to take this opportunity in thanking you for choosing Erbil Rotana. I apologize for the less than expected service received, I will personally follow up with department heads and during your next visit, you will hopefully recognize the change, once again thank you for the constructive feedback. Hoping in welcoming you back. Thomas Touma General Manager... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 March 2013

Rotana Erbil is by far the best hotel in Erbil today . The problem is that the hotel realizes that and charges very high prices . The lobby area is for sure a great place to hang out and have some coffee The business lounge is also nice but some receptionists are not so nice ... they seem to favor... More

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ErbilRotana, General Manager at Erbil Rotana, responded to this review
3 April 2013

First I would like to thank you for choosing Erbil Rotana Hotel, We truly appreciate your positive comments. I am glad to hear that you have enjoyed your stay in our hotel. Such positive comments from guests are a morale booster for the whole team. Hope to welcome you again in the near future. Thomas Touma General Manager Erbil Rotana... More

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 16 March 2013

The hotel is around 2 years old and is part of the middle eastern chain Rotana. It is well secured and the facilities are in line with what one would expect in an international hotel and most welcome to Iraq. Rooms are quite spacious however bedroom lacks additional powerpoints at the desk and to switch off the lights at night... More

Was this review helpful? Yes 3
ErbilRotana, General Manager at Erbil Rotana, responded to this review
20 March 2013

I would first like to take this opportunity in thanking yoru for stating in Erbil Rotana. I appreciate your positive comments about our hotel, and I am grateful that you have mentioned some points as well. Your comments is what makes us improve to always be at your expectations. I truly hope in welcoming you again in the near future... More

Washington, DC
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 28 February 2013

ROOMS: The room was a good size, with the standard amenities one would expect at this caliber of hotel: 2 bottles of free water per day, safe, minibar, slippers, robe, etc. There were also several channels in English. The shower has a bit of a problem though, the door doesn’t close properly and it leaks a bit of water out... More

Was this review helpful? Yes 1
ErbilRotana, General Manager at Erbil Rotana, responded to this review
2 March 2013

I would first like to take this opportunity in thanking yoru for staying in Erbil Rotana. I appreciate your positive comments about our hotel, and I am grateful that you have mentioned some points as well. We appreciate all the comments that you have written and we are continuously working on all sections of the hotel in order for you... More

 
 
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Additional Information about Erbil Rotana

Also Known As:
Erbil Rotana Hotel
Erbil Rotana Hotel Arbil
Erbil Rotana Iraq
Address: Gulan St, Erbil, Iraq
Region: Iraq > Erbil Province > Erbil
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 25 hotels in Erbil
Price Range: $$$
Official Description (provided by the hotel):
Erbil Rotana is a landmark five star hotel featuring 201 well appointed rooms and suites, five food & beverage outlets, one Grand Ballroom that fits for up to 1000 guests and 5 small meeting rooms for conferences and events. All the meeting rooms are equipped with the latest audio-visual equipments, translation system and high speed internet connection. The property is strategically located close to the business and diplomatic area of the city. Ten minutes drive from Erbil International Airport and fifteen minutes to the city center, the historical Citadel, bazaars and malls. Erbil Rotana is the appropriate destination for business travelers and corporate meetings. ... more   less 
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Erbil Rotana
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