The location is awesome as regards to the view from the room and the lobby is concerned. The location of the hotel is in the middle of the mall which gives you a great advantage of all the amenities required to sustain in a sub zero temperature. When you step out of the hotel, you step on the mall with... More

Bang on the MG Mall road... thats the best part...The rooms are ok...good. What is bad is the lack of a basic facility of people on reception to handle queries, requests, ..after 10 at night even if you need a glass of water, noone is at the reception. I found reception unmanned most of the time and noone taking calls... More

Nice location, great view and slightly above average food. Though it is little pricey but you get advantage of being on the renowned M.G. Marg of Gangtok. It is better to book the hotel in advance, as the good rooms mostly remains overbooked. Better not to opt for the rooms in third level below the road level. If you are... More

First things first - while we had dinner at the hotel restaurant, somebody (I'm strongly convinced it was the hotel staff member) raided our room and stole a very substantial amount of money from my purse. The next morning, when I noticed that the cash was missing, I complained to the hotel manager who did virtually nothing to identify the... More

We visited this hotel last month and it has been the worst experience we faced.The hotel is in shabby condition and the hotel staff is too casual.The rooms have only queen size beds and that too with completely worn out mattresses.For hot hot water you need to request to the room service ,who would get you buckets after half to... More

This is one of the older hotel in Gangtok, remember seeing this when I went for the first time some 20 years back, it continues to be one of the better hotel in Gangtok. The location is fantastic, you get amazing view of the hills, rooms are expected to meet your requirements. Also I need to mention the food, which... More

The hotel is situated right on the Mall road with plenty of eateries, shops and other establishments around. The rooms we stayed in were located on the top floor of the hotel with large shared balconies and great views of the mountains around. The rooms and toilet were quite large but needs immediate renovation. There was also an LCD TV... More

It is one of the most pricey hotels on the main Gangtok thoroughfare, but left me and my wife disappointed with the service - no cold water, poor breakfast service. Infact, we changed hotels next day to move to "The Oriental Sikkim" next door, which turned out to be real Value for Money !

It is the only 4 star hotel in Gangtok city and boasts of being the best with multiple floors and many rooms. Although the food and other arrangements are good but not a upto mark with the price. Rooms are clean and ok with no frills or fancy of a 4 star. There are more than 5 floors with 3... More