Hotel not for english speaking, focused on russian market, all staff including managers can speak little or no english, in general very arrogant and rude team, we were a large group of couples and given single beds despite of reservations in name of Mr & Mrs, management did nothing to rectify, they do not understand to change the duet to... More

me and my family have just come back from a week's holiday and had a great time. i have 3 children aged 13, 7, and 2 and there was allways plenty for them to do the people running the kids club were great. as my eldest daughter is 13 she counted as an adult so we had 2 rooms they... More

In fact, we were in this hotel in May 2010. As recently enrolled in the Tripadvisor community, I am writing just now. Very good hotel. Excellent location, very large and beautifully restored area. Service is very good. True, it was a misunderstanding with the maid, but informs managers as soon as things got. I agree, as someone wrote that the... More

Just returned after spending 5 nights here and not up to the usual 5* in Turkey. Don't know if the problem was the hotel wasn't at full capacity but was run kind of like full board hotel with free drinks. Rooms were OK if a little tired, meals were regimented basically if you didn't eat when the hotel decreed you... More

I booked this hotel almost 6 months in advance and was very disappointed with what sort of service we received. First of all we booked 2 rooms 1 for 2adults and 2 children and 1 with 2 adults only to be given 2 rooms each with 3 beds. I then asked to be changed and the man at reception made... More

I'm not the best friend of "all inclusive" holidays... but with chindren it is OK, they will enjoy all the activities. The area is very nice, high mountains and perfect sea. Everibody must knows that the all inclusive drinks are never well known brands, all the beer and hard liquors are made in Turkey. At the evening necessarily we have... More

me and my friends are aged 18,we went in august 2012, and we loved everyy night of it! It was cleaned every night and the staff were very friendly, we had no problems with other guests nor with staff! i dont understand why there has been such bad reviews with this hotel! it was an unforgettable holiday! The only annoying... More

I reviewed this hotel before I booked a last minute break, and it had a mixed bag.i just wanted a last minute family holiday, what I would say is great for kids, near the sea ( but need beach shoes ) great water slides and staff are very helpful... 5* ...... 100% no chance. 4*.... 100% no chance, 3* is... More

Arrived in Turkey (October 2012) without a hitch. The transfer was roughly an hour and upon arrival at our hotel, we were greeted by the concierge and our bags were taken straight to our rooms! The reception staff were very good and checked us in very promptly. The room on the second floor was clean, spacious, well presented however, very... More