The owner and staff at City Heart Hotel went out of their way to help me during my stay. I am travelling across India by motorbike and on to Nepal.The City Heart Hotel was a rest stop to relax plus fix a few things on my bike. The staff helped me solve the few problems with the bike plus taught... More

I was on my long trip across India. After my Pindari Glacier Trek, I decided to go to Nainital to chill out for a week. After reading various guide books, I decided to stay at Hotel City Heart - for a 'great view'. And, boy, I was not disappointed. The manager was very friendly and helpful. It being low season,... More

I stayed in City Heart because of the good reviews and I am glad I did. The rooms are clean, I had a nice lake view, and there was hot water in the morning, plus blankets. I was sick for a few days (not from their food though, which is really nice) and i needed to spend a few days... More

Stayed for 5 weeks on a long birding trip to the subcontinent. Very helpful & friendly staff. Great vegetarian meals with a good choice on menu. Superb views from room. Room clean though got cold when snow came but always had hot water bottles provided. Reasonable priced. Close to all the towns facilities with excellent walking/birding trails around the hotel... More

I traveled to Nainital on a short notice on a pleasure trip along with my family. Since school holiday season had started, it was difficult to get booking in a good (read reputed) hotel. Finally I got a room booked in this hotel for 4 nights. I was very apprehensive about the quality of the hotel room and its food... More

City heart is an amazing hotel.the staff is very courteous & friendly.The roof top view of naini lake is so beautiful.Food and service is excellent.The management of hotel and staff is very good.Situated in the heart of the city,it really is a great place to relax and spend a rememberable vacation with your family.

A very good Hotel with a Superb view of Naini Lake. The Room we had was spacious and pretty. Breakfast , Lunch and Dinner were amazing. Friendly staffs, Quiet place, Amazing food , Amazing Reception that's all you need . I wont mind spending a month here with my family. As many people have written before , City Heart is... More

City heart is a place with amazing vibes. The hospitality is commendable. The staff was helpful and homely. Great food and lake view. Roof top night view is simply breathtaking. Definitely a treat for all the travelers. We were also guided by the management to explore the city which worked out very well for us.

A very good hotel with awesome Naini Lake View, clean well decorated rooms, friendly staff, centralized location..what else one can expect at a very reasonable rate. Every room in the Hotel is different from one another. You will get confued from wide variety of choices. Roof top restaurant with full view of Lake.