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Chevin Country Park Hotel & Spa Reviews, Otley

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Chevin Country Park Hotel & Spa

3.0 of 5
Yorkgate, Otley LS21 3NU, England
Hotel amenities
Chevin Country Park Hotel & Spa
90 traveller photos
Ranked #1 of 1 hotels in Otley
3.5 of 5 stars 573 Reviews
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573 reviews from our community

Traveller rating
    214
    144
    109
    66
    40
See reviews for
Families
95
 
Couples
327
 
Solo
11
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Southport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“York Race Day”
4 of 5 stars Reviewed 18 May 2013 NEW

After a trip to York races we stayed here. Arriving late , check in was quick and simple and we were soon in our room. Dinner was lovely in the lakeside restaurant, though service was slow. Peaceful sleep was brought to an end by Aircraft from the nearby Leeds Airport . Though this traffic wasn't evident the previous evening. I... More

Was this review helpful? Yes
Doncaster, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Relaxing break”
5 of 5 stars Reviewed 17 May 2013 NEW

We have just returned after a 2 night break for my daughters 21st birthday present. We had the rejuvination package @£139 and it was fantastic value for money.Room was spacious and very comfortable with lovely view of the lake. The treatments in the spa were fabulous and the staff were very friendly and helpful at all times. We had breakfast... More

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thanks for the review, we are pleased that you enjoyed your stay with us and that you were feeling relaxed after your stay. I hope you will visit us again in the very near future as the summer is a magical time here at Chevin. Kind Regards The Management and Staff at Chevin More

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Beatiful views”
4 of 5 stars Reviewed 16 May 2013 NEW

My partner and I have just returned from a 3 night break,the hotel is fab and the staff so very friendly always greet you with a smile nothing was too much trouble for them at all. We arrived on Monday on Wedneday morning we noticed some ants just in one small area on reporting it we were immediately not only... More

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thank you very much for your comments and we are all pleased that you enjoyed your stay with us. I have passed on your compliments to the rest of the team at Chevin Kind Regards The Management and Staff at Chevin More

West Yorkshire
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Restaurant within Hotel”
4 of 5 stars Reviewed 15 May 2013 NEW

Visited Chevin Country Park Hotel to meet with a client for dinner in the hotel restaurant. Good menu selection. Restaurant not over busy but it was mid week. Service was good and the food was excellent. We both ordered steaks and even though we ordered them cooked differently ie rare to medium etc etc, they came cooked to perfection. We... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thank you for your kind comments you placed recently. The kitchen team work hard to ensure all our customers are served the highest quality meals. Our new chef and his team are producing some fantastic cuisine to rival any of our competitors’. Hope you will join us again in the near future Kind Regards The Management and Staff at Chevin More

1 review
2 helpful votes 2 helpful votes
“What a fantastic hotel and helpful staff”
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

We stayed at this hotel for a family birthday and it was amazing. The staff couldn't do enough to help you and make sure you enjoyed your stay. The facilities were excellent and well kept. The rooms were clean and tidy. I'd recommend this hotel to anyone.

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thank you very much for your kind comments we appreciate all our customer feedback. I have passed these onto all the team here at Chevin. We all hope to see you again in the near future. Kind Regards The Management and Staff at Chevin More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“chevin country park hotel and spa”
2 of 5 stars Reviewed 14 May 2013 NEW

This hotel charges 4* prices for a 2* experience. The mark of a good hotel is one where all the guests are treated equally, this was certainly not my experience. The lunchtime bar menu was reduced to sandwiches but it was impossible anyway to access the bar as it was totally packed out with wedding guests The barman in the... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thank you for your comments; we appreciate the time it takes to write them. We do take seriously all our feedback and respond in a positive manner. I am sorry you experienced things not as they should be but I have had discussions with our team and put into place actions and amendments to our practices and procedures to avoid... More

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“Did not enjoy this hotel experience...”
2 of 5 stars Reviewed 14 May 2013 NEW

I did not enjoy this hotel experience. I usually stop at the nearby Marriott on a regular basis with my family as my Sister in Law lives nearby, but it was fully booked, so my mother booked me and other family members into this hotel. We were all very disappointed. I had a young child with me and for the... More

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
18 May 2013

Thank you for your constructive comments regarding your stay with us. I have had our maintenance and housekeeping team review your room and cannot find any evidence of a bad smell, however to reassure any of our other guest preparing to visit us, as a precautionary measure we have had the room serviced by our team. I am sorry you... More

Wisbech, United Kingdom
1 review
2 helpful votes 2 helpful votes
“good midweek break”
4 of 5 stars Reviewed 14 May 2013 NEW

This hotel is a mixture of the good,the bad and the excelent.This hotel is not a chrome and plastic modern hotel,it is built entirely of wood and is several years old, set in a forest. The standard rooms are on the small side,but the ones we have used are ok for two people( have not seen the family rooms). the... More

Was this review helpful? Yes 2
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
15 May 2013

Thank you for your kind review regarding your stay with us. Kind Regards The Management and Staff at Chevin More

Redcar, United Kingdom
1 review
“Horrendous Hotel”
1 of 5 stars Reviewed 13 May 2013 NEW

That must be the worst hotel I have had the misfortune to stay in and at £130 for one night was daylight robbery! I can only describe the rooms as out dated huts. The first room we were offered was tiny and had no opening windows which is a legal requirement. Eventually we were offered a twin room which was... More

Was this review helpful? Yes
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
15 May 2013

Thank you for your review regarding your stay with us. I apologise that everything was not up to your expectations on this visit. However I have checked the room in which you first occupied and I have tested all three windows (two in the bedroom, one in the bathroom) and all seem to be working properly and can be opened... More

Crewe, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Weekend Break”
5 of 5 stars Reviewed 13 May 2013 NEW

We recently were looking for a quiet break for the weekend not to far from Cheshire for travelling and stumbled across Chevin Country Park Hotel & Spa. We found the price was very reasonable for the facilities. The hotel is lovely, quiet in nice surrounding grounds, aged so adds to the character, its not a shiney new corporate hotel and... More

Was this review helpful? Yes 1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review
15 May 2013

Thank you very much for your kind comments regarding your stay recently at Chevin. We look forward to welcoming you back again Kind Regards The Management and Staff at Chevin More

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Additional Information about Chevin Country Park Hotel & Spa

Also Known As:
Chevin Country Park Hotel And Spa
Chevin Country Park Hotel Otley
Chevin Country Park Leeds
Chevin Country Park Hotel
Chevin Hotel Lodge
Address: Yorkgate, Otley LS21 3NU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Otley
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Chevin Country Park Hotel & Spa
Yorkgate
Otley LS21 3NU
England
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