Bitacora Club was great value for money, clean and tidy and very friendly staff, who helped with everything you need." the Hill " wasn't all that bad unless you are unhealthy, but even then its only a 3 euro taxi up. hotel was very safe and quiet at night. 5 to 10 minutes from all the nightlife etc, Food was... More

Just back from a weeks holidays with my husband and two sisters in the Bitacorra Apartments, We really enjoyed our stay in an apartment overlooking the pool. Apartments were lovely kitchens well equipped with toasters, kettles,microwave and the Television has irish and english channels. Shower was fantastic with plenty of water. Staff in Reception were very helpful. Shop on site... More

do not stay in room 139! Constant water running as water tank for complex is outside bedroom window! The ballcock was broken so even through the night all you could hear was running water!!! Complained and it was not fixed! x More

A heartfelt thank you to the Management team, Geraldine McFadden and Rodri for retrieving a memory card from my camera which I left behind in the apartment safe, and for posting it back to me in Ireland. It was a lovely Christmas present, and so kind of you to go to the trouble of finding it for me. Enjoyed our... More

My friend and I am are just home last night after spending a week at the Bitacora Lanzarote. We had a brillant time and would like to thank the owners and staff at Bitacora for making our holiday so enjoyable. They were so kind to us during our stay and everyone was so friendly. We will go back to stay... More

stayed here xmas new year apts maid service not too good but not awful however what made it a very pleasant stay was the poolside bar staff namely jenny dave jack and daisy who made us feel welcome from day one which was a godsend as i didnt fancy going up and down the hill every day for entertainment jenny... More

We stayed here from 8th/15th Jan. We had a lovely time the apartments are ok for your needs. The pool was very cold which i think is a shame as i think the hotel apts would benefit more by having a heated pool as more people would stay around rather than go to the sea or even other apts with... More

My passport ,cash and boarding pass were stolen.I didnt have a clue what to do ,and with 3 hours to check in I contacted Geraldine Mc Fadden,the Manager of the Bitacora .She was an absolute Godsend .She took me to police station and because she speaks fluent Spanish, we got through the theft report in no time at all.This angel... More

Stayed here for Xmas 2011, and found it's staff very friendly and helpfull. Apartments where clean and it's a very family friendly place. Large pool and sunbed area which i found spotless. The poolbar itself was a great area to have a pint before heading off. The food was great with fab entertainment throwin' in for good measure. Monday nights'... More