Stayed all inclusive at the Palma Bay main complex (copacabana block) late april - nice room but view over service delivery area!, nice pool area, food good, a bit back from the beach but an easy walk, season not really started and resort was just opening up - beach full of mounds of seaweed (they were just starting to clear)...
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All inclusive village style resort with many separate annexes. We stayed in main hotel which was great but many people where disappointed with annexes, for various reasons. Food was very good with plenty of variety and in the grounds was a barbecue area serving burgers, chops, sausage etc each lunch time. Drinks served in small plastic glasses so very small...
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Dear guest,
Thank you so much for taking your time to share the review of your stay in Palma Bay Club.
Your opinion is of a great value for all the readers who are interested in our hotel.
We are looking forward to see you soon!!
Best regards,
A.Celeste Malenque Pons
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We went here in April and myself, my husband and my then 1 year old daughter stayed in the Sahara building and although it was a little small, it was clean and that's all we wanted as we didn't spend much time in the room anyway. The main complex was great with good entertainment and a few pools to take...
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Dear guest,
Thanks so much for your opinion and kind words. We really appreciate your understanding.
All the staff is proud to know that they were part of your great time. Your feedback helps us to improve our service day by day.
Hope to see you and your family again in the next future.
Kind regards,
A.Celeste Malenque Pons.
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My husband and i stayed at the beginning of October, we have travelled almost all of Spain and its islands. I must say this is the worst holiday we have ever had, the beaches and shops etc were great, but the hotel is an other thing altogether it was very noisy from the outdoor entertainment under our window, we were...
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Dear guest,
First of all our apologies for all the inconvenience caused during your stay with us. We always recommend our guests to contact to the reception for any assistance about your room or your journey. There’s no problem for us to give alternatives as changing your room if there’s rooms available.
Regarding, the long queue at the bar, we...
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19.10.2011-26.10.2011 my family and i spent a week here in the hawaii block which was very clean and bright. The food was always hot and a good selection,most of the complex was 3 star the only downside was the bar it took a long time to get served and only 2 small plastic cups per person,but for the price it...
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Dear guest,
Thanks very much for your comment and recommendations. All readers will appreciate them.
We are glad to know that you could enjoy a good holidays at our resort Palma Bay Club.
We are looking forward to see you soon!!
Best regards,
A.Celeste Malenque Pons
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Went to the Palma 14yrs ago when our kids were young and revisited it at the end of september courtesy of our daughter. On arrival in the early hours a security guard was summoned to escort us 4 or 5 streets away to an annex, arriving in our designated room my wife said just what I was thinking, this is...
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Appreciate guest,
All members of our Hotel Team want to thank you the fact of choosing again the Palma Bay Club resort. Despite your first experience 14 years ago, we are very proud that your expectations have not been dashed.
Thanks very much for your understanding and for your feedback. It’s very important for us to improve our services and...
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Spent 7 nights at this hotel in October - pleasant enough but the view from the room was a blank wall!! - could not see daylight. Do not get put into one of the satelite blocks ie. Gobi as you get a dreadful room!
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Dear guest,
First of all, we want to thanks the fact of sharing your experience in TripAdvisor.
Reference to the room view, we beg your pardon about the view and we would like to inform you that Gobi building belongs to the Promo rooms. These buildings have standard rooms and we do not advertise any kind of view on the...
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originally put in the Gobi, room spotless but view of 40+foot wall ! and passing birds (feather) requested a move and paid 30 euros for 2 of us for another 3 nights in the aculpoca, again room spotless and cleaned throughout everyday, now the food spoit for choice at all meals, and yes they were hot, or cold depending on...
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Appreciate guest,
First of all, we are very proud that your holidays have not been dashed despite the inconveniences caused. We want to thank your understanding and appreciate your feedback.
Thanks again and we are looking forward to see you in the next future!!
Best regards,
A.Celeste Malenque Pons.
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Have just spent a week at this complex with my partner and his 2 young sons. We were put in the Habana block which was better than some of the other units but still not great. The rooms were very clean but the beds were so uncomfortable none of us had a decent nights sleep all week. As other reviewers...
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Dear guest,
First of all, we beg your pardon for the inconveniences caused and we give notice to the responsible to improve the services that you mention.
We value your opinion and recommendation and we continue learning from our mistakes. Please, do not hesitate to contact us by e-mail cmalenque@mllbayhotels.com for any further assistance.
Once again thanks to all users...
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Just returned from 2WK S at the above place and do not recommend it for people with walking difficulties. Also when you book THE PALMA BAY you do not neccacery stay at that hotel.I Myself was put into HABANA outside of the complex and my friend and carer was put way off the complex in a 1 start dump with...
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Dear guest,
First of all we beg your pardon for the inconveniences caused. We want to explain to all readers that it is not our responsibility how the travel agencies advertise our complex.
When a client book a room in Palma Bay Club with the price of 3 stars category, the client will be allocate in some of these buildings:...
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