i just want to say a massive thank you to the hotel staff. i came to this hotel from the 21st june for 8 days with my partner, his mam and my little girl and i have to say this is a fantastic hotel and would recommend this to anyone. the hotel had everything i expected and more, the food... More

Stayed here in June got there at 10.30 had to wait to get room and they tried to put us in the Sahara but we booked the main hotel and we stood our ground and got what we had booked!! Food very good plenty of choice rooms cleaned each day all good only negative was the slow service at the... More

Booked a holiday for myself and my partner staying at what we thought was Palma Bay Hotel. On arrival, we were greeted by a grumpy, nasty receptionist named Emanuel. After a long journey we were tired and couldnt wait to get to bed. However, we were told that we were being placed in the Nubai part of the hotel, which... More

I highly recomend this hotel to german people. Due to the fact that the place ´El Arenal´ is known for hosting german tourists during their holidays. I spent about 10 days there and we got every meal included. There are 3 restaurants and around 5 buildings from the hotel. They have swimming pools and entretainment areas! During the day, activities... More

Where do I start!!! to say this was the worst holiday we have ever had would be an understatement! From arriving to departing. When we eventually got there our first impression was drunken teenage german yobs massing outside the hotel. At reception we were informed that there wasn't any room or any record of us being booked in there (what... More

We have been to this resort for the last 7 years for a week in may . It is a good family resort near the beach,shops and waterpark. But this year we noticed a little horrible man in a suit walking around and found out he is public relations for the resort. Watch out for him as he does not... More

Hi just got back from the Palma bay complex. We stayed as a family of 4 from 28th may for 7 days. Having 2 young children we have spent 10 years across majorca trying different 3 star all inclusive hotels in lots of of different resorts. This is probably the next overall in terms of facilities & cleanliness. This complex... More

Brilliant Hotel, brilliant staff, brilliant entertainment, brilliant resort & facilities! Couldnt ask for more. I was worried after reading the bad reviews, but I am so glad we stayed here, we holidayed with friends at Palma Bay we stayed in hotel Acapolco and we all want to go back, hotel Habana looked very nice too thats where most evening entertainment... More

DO NOT GO TO THIS HOTEL COMPLEX!!!!! We arrived late on a Saturday night as our flight had been delayed only to be told that there was a room for myself & my partner but not one for the other couple who were holidaying with us the excuse given was that they weren't expecting them (holiday was booked in June... More