We were booked to stay at Hippocrates but on arrival our booking was 'lost' and we had to wait 5 hours (4-9am!) to be given rooms in the sister hotel Maris. (2 mins away). It was a blessing in disguise as we had large rooms with balconies overlooking the pool. The pool itself was less busy and it meant we... More

We had read the reviews so had an idea what to expect. We went all inclusive and the Maris fully lived up to expectations - food had to be taken at the Panorama as numbers were down on the complex but this was no problem - food was excellent - great choice and good quality. Service in the bars was... More

We booked 2 weeks all inclusive at the Iberostar Panorama but ended up at the sister hotel Panorama Maris down the hill, and this was late at night. The Maris isnt a 5* as we had booked -but is still nice, quieter than Panorama with less children, the food was nice, room standard-meant to have seaview but could'nt really see... More

In Summary Huge disappointment on so many levels - Definitely NOT 5* Miss sold Panorama Hotel and forced to stay at Maris Hotel (Report being filed with the UK European consumer centre – through Trading Standards Institute) Clean and tidy complex Very poor beach Sea view was a ‘sea glimpse’ overlooking bins OK buffet dining experience Inconsistent staff training and... More

We had a great two week stay at the Maris, we booked through Travel Republic three weeks before the holiday after using Iberostar hotels in Tenerife, but we knew that this hotel was on a complex of four hotels, 2no: 5* and 2no: 4* hotels the two 5* hotels, The Maris and Panarama guests can use the other hotels and... More

My wife booked our weeks stay through Travel Republic two days prior to going. As we were flying with Thomas Cook we wrongly thought they were our tour reps. Unfortunately we fouind out once we had arrived that they were not and that Travel Republic had put the whole package together. We were led to believe , like so many... More

We booked a week all inclusive 2-9 July 2008 staying at the Panorama-Maris. As our flight didn't land until 1am local time so it was well into the early hours of the 3rd before we arrived at the Maris. Check-in was fast and efficient but we did have to find our own room, easy enough though. We had a junior... More

When we booked our holiday, we were made to belive that we would be staying at the Panorama hotel on the complex, to our disapointment at the time we were not staying there and were put in the smaller "Maris Hotel" at the bottom of the hill. This was a common occurance at the complex so take care when booking.... More

Originally thought we had booked into the Panorama (one of the sister hotel up hill) and were a bit disapointed to be in the maris however the hotel was great. The staff are top notch and were very frendly, and they all made you feel welcome (greeters in resturant and bar deserve a special mention for being top). The hotel... More