We purchased a two night KGB deal and have recently returned from a delightful stay at the Oriel hotel. From booking through to the day we left the staff proved helpful beyond compare. We were with friends,one of whom celebrated her birthday during our stay. I had baked a cake and the staff not only offered to keep it in... More

I stayed here last weekend - a gift from my boyfriend. The hotel is advertised as being a short walk from the village of St Asaph... but is in fact a not-very-short walk down a long, unlit road that is extremely pedestrian unfriendly. The hotel itself looks very nice and the reception area, lounge and bar are well furnished with... More

Had a lovely stay at the Oriel Hotel. We booked via a KGB deal and were made very welcome - nothing was too much trouble and the service and attitude of all the staff we encountered was excellent. I requested a quiet room on booking and felt that the lady taking my reservation was very helpful. We were allocated the... More

We booked this hotel for 4 nights between Christmas & New Year. I had several conversations over email with the manager, Justin, who always seemed happy to help and give advice in any way possible. We booked a Deluxe Room for 3 nights, and the Indonesian Suite on our final night (following recommendation from Justin). On arrival at the hotel,... More

Spent another good stay at this place which is just off the A55 Expressway. Rooms are spacious and clean with very helpful staff throughout. Food is excellent and very reasonably priced, breakfast has a great selection to choose from which is always a bonus. There is a well equipped gym with a swimming pool which does get busy around 1600... More

We stayed one night, on December 15th, and arrived a little concerned after reading some reviews. It was dark outside but the entrance glowed with a beautifully decorated Christmas tree, warmth rushed out at us as we opened the door, and we were received with a smile and quickly found our large, clean and comfortably appointed room - 106. Yes... More

my husband and myself have recently returned from this wonderful part of the country having spent that time at the oriel hotel. if you're going for one night its great value for money with wonderful staff, however, having spent 3 nights there the cracks had well and truly shown themselves.... the exterior of the hotel was impressive without being pretentious,... More

This hotel is excellent in every respect, The management have thought or the guests every need before the guest has thought if it. Every proceedure is simplified to the the ultimate degree.Tthis all happens because the management are around all of the time , especially at breakfast where they ensure eveone is totaly satisfied. Probalby the best spa facilities that... More

The best welcome in the area. More relaxed than the Quay and better in other respects than all the other hotels in the area. The manager, Justin, could not have been more helpful. Very good breakfast service - better than The Quay. Will be staying for a 3rd time very soon. Highly recommended. More