Recently on my trip to Macau, i decided to stay in this hotel after having good experience with other Holiday Inn. To my surprise I was shocked to see the service we had. Booked for non smoking rooms but was given smoking rooms. When we called to change to non smoking rooms, the room had smell. Not a good service... More

A rather tired hotel, staffed by personnel dressed in light green cheap-looking zip-fronted anoraks. Only occasionally was there a commissionaire to open the (heavy) glass doors. The concierges were EXCELLENT however - very helpful, and good local knowledge. The duty manager at night had his head in the clouds, or somewhere, and spoke poor English. In general the staff were... More

We recently stayed one night here and weren't in room that much, but can say we used the free shuttle to and from the ferry terminal. It took a while to get the ferry when arriving in Macau, but didn't wait long when leaving. Location is pretty good. Once you get your bearings, you can walk to all the main... More

The Hotel, while well situated has very unfriendly Chinese staff, notably to mention one that stands out more than the rest, namely the fri=ont desk clerk by the name of DILON. He is outright rude and has no manners - beware of him. The positive not eis that the entire Filipino staff is extremly friendly and helpful! Guenter Taus More

Our stay here was fine. We had a suite with a comfortable king-size bed that helped us quickly overcome our jetlag from after a long flight from the U.S. The room and furniture were a bit dated and rough around the edges, but we didn't plan to spend much time in the room anyway, so that was easily overlooked. The... More

The only negative thing I can say about this Holiday Inn is that it was kinda cold inside the building. Smoking is allowed within most places in macau so if this bothers you then finding a hotel is going to be a bit of a problem for you. The rooms are nice and spacious with comfortable beds. Hotel staff I... More

I had a very good experience with other Holiday Inn Hotels and Resorts. However Holiday Inn in Macau was horribly different. I reserved the renovated deluxe room. They charged us for breakfast that we had evidence from them in an email that the breakfast was for two. They charged us tourism charges which I have never seen before. The price... More

It's located in the heart of the main casinos. We spent 3 days 2 nights in macau. There is a casino inside the hotel itself. The staffs are very friendly and helpful. They can speak good English. Most of the hotel in macau provide free shuttle bus service to access ferry terminal. This hotel has the same facility also. It's... More

Stayed for 2 nights. They have free shutle services from ferry terminal to hotel and vv.Room was OK , nothing special. Indoor swimming pool was nice. We had buffet lunch for 70 HKG is a fair price for what you get. Two times diners a la carte and the food was very good as was the service from the staff.Macau... More