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Sofitel Macau at Ponte 16

4.5 of 5
Rua do Visconde Paco de Arcos, Macau, China
Hotel amenities
Sofitel Macau at Ponte 16
Ranked #9 of 83 hotels in Macau
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1,149 reviews from our community

Traveller rating
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    71
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Families
265
 
Couples
436
 
Solo
75
 
Business
59
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles
Top Contributor
120 reviews 120 reviews
81 hotel reviews
Reviews in 76 cities Reviews in 76 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

My husband and I recently stayed at the Sofitel during a short visit to Macao. And in every way, the hotel exceeded our expectations - the hotel and staff delivered as first-class an experience as we have had anywhere, including at some more expensive properties around Asia. We flew into Hong Kong International Airport from the U.S. and were pleased... More

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See 3 more reviews by Lanie54 for Macau
Hong Kong
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Nice hotel. Stayed many times. We went on a public holiday and it was a bit chaotic at lobby reception area. Check-in speed seemed to be exceedingly slow. We were upgraded to 17/F executive level with river views. Not bad as has Hermes toiletries etc. Got really nice welcome drinks. Overall, OK and we have stayed at Sofitel Macau many... More

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Review collected in partnership with Accorhotels.com

Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

It's not my 1st time to stay in Sofitel Macau at Ponte 16. My return as i love the cozy deco, glamourous reception & the scent in the hotel. Staff are always helpful & friendly. Definitely a perfect place for me to retreat in Macau. The only problem is the shuttle bus service. Is that possible to provide more minibus... More

Was this review helpful? Yes 1
See 3 more reviews by esy_ypp for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
20 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. esy_ypp) We are extremely honored and proud to be the hotel that always welcomes you back in Macau. It is really pleasant to hear such positive feedback that motivates every single Ambassador in our team to keep up with the good performance. Thank you for sharing with us your recent stay at the Sofitel Macau... More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Really enjoyed staying in this hotel. It was a complete package Comfortable beds, great breakfast buffet (only $88MOP whilst we were there), lovely pool and gym area, well located for easy access to the historic portions of Macau. Lovely L'Occitane bathroom products. Only two negatives: - Bathroom room cleanliness, tiles had marks/blemishs from dirty hands. - The automated scent dispenser... More

Was this review helpful? Yes 1
See 6 more reviews by mrmin1 for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
20 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. mrmin1) We are honored to have been chosen as your accommodation host during your recent visit to Macau. It makes us very happy to see that you enjoyed your visit at the Sofitel Macau at Ponte 16. We hope the weather was fresh during your visit to the historic sites near the hotel, it can... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Its excellent location provides a great starting point to explore the city; most of the city's heritage architecture are well within walking distance from the hotel. One could walk and head back for a refresher without feeling drained. Likes: excellent location L'Occitane toiletries breakfast buffet was well layout with great service from the staff Dislikes: Check-in time was lengthy pillow... More

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See 2 more reviews by Ishi M for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
20 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. Ishi M) Thank you for taking the time to share with us your recent experience at the Sofitel Macau at Ponte 16. We are very excited to know that your overall stay was satisfactory and that we were able to offer a very comfortable and nice stay. As you mentioned our location is very unique.... More

Hong Kong, China
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

It is getting harder and harder to find a reasonably priced 5 star hotel (contradiction aside!) with many quoting MOP3k per night during the weekends. Sofitel stands out as being able to offer excellent value (clean, elegant rooms with great views of the city) at a much more reasonable rate, meaning a two night long weekend break (two rooms -... More

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See 3 more reviews by RM303 for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
20 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. RM303) We are very happy to know that you had a great experience and that the value was excellent! Thank you for taking the time to share with us and fellow travelers your recent experience at the Sofitel Macau at Ponte 16. It is gratyfiing to know that our facilities and service were up to... More

Australia
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We ventured into the Sofitel Macau on a day trip and enjoyed their buffet lunch. It would have to be the best buffet we have been to, their array of food was magnificent, fresh seafood and quality dishes, and the service was fantastic. The quality of food on the buffet was a high standard and we were wishing we could... More

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See 3 more reviews by Live-dream-travel for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
19 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. Live-dream-travel) We are honored that you chose our Mistral restaurant for holiday lunch during this one day trip to Macau. We know there is a big array of choices in the city, so we understand how difficult it can be to decide where to go. Nevertheless, you made the best decision! :) We are very... More

Bandung, Jawa Barat, Indonesia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013 via mobile

I love this hotel and i have great experience stayed here... The great things about this hotel is because the bath kit use L'occitane product. The environment is amazing and the shuttle bus always ready to pick up us... Very recommended to stay at this hotel... I choose this hotel because it's near to Senando square and other historical building... More

Was this review helpful? Yes 1
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
19 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. Stefanie H) We are very content to know that your stay with us was completely up to your expectations and ‘amazing’! As you mentioned the location even though it is in the other side of the big casino resorts, it is still quite beautiful as we are just 10 minutes away from the historical and... More

mumbai
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 16 May 2013

The hotel is very spacious and has excellent staff everywhere whether its at the Concierge desk, the reception, the housekeeping, the casinos, the restaurants and the boys who hail taxis for us. We loved our room, we loved the food and we loved the service. Thank you, everyone at Sofitel for making the trip so memorable and comfortable. I feel... More

Was this review helpful? Yes
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
19 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. radz_radia) It is extremely exciting to receive such great news from our guests. Thank you very much for taking the time to personally share your recent visit at the Sofitel Macau at Ponte 16. We have shared your review with all our Management team and ambassadors. We are sure this will motivate them to keep... More

Hong Kong
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013

One of the conveniences of visiting Macau is the provision of free hotel shuttle bus. You do not have to be a guest of any hotel to take a hotel shuttle bus. We start from Hong Kong Island and got into Macau in the morning by jetfoil. Right outside the pier a lady holding a sign of the hotel informed... More

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See 2 more reviews by HK_Jim for Macau
Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review
19 May 2013

Bonjour, Dear Accorhotels.com traveler. (Aka. HK_Jim) Wow! Thank you for sharing with us such a complete review of your experience at the Sofitel Macau at Ponte 16. We are very happy to know that the outcome was very good and that you were overall satisfied with our services. There is not much else to say apart of what you mention... More

 
 
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Additional Information about Sofitel Macau at Ponte 16

Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau At Ponte 16 Hotel
Sofitel Ponte 16
Sofitel Macau
Macau Peninsula Sofitel
Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Macau
#6 Family Hotels in Macau
#7 Luxury Hotels in Macau
#10 Romantic Hotels in Macau
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
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Sofitel Macau at Ponte 16
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