Property is situated at very nice location but staff and room service is worst. May be due to some tour operators has permanat tie up (Heena and Kesari), hotel is always full and shortage of staff. Heater not working, Room Phone or intercome not working, Shortage with blankets.. overall its mess. You may get better options in Pahalgam with less... More

This hotel ranks best amongst the 3 Mumtaz hotels of Srinagar,Pehelagam and Gulmarg.The rooms are clean with clean linen. There is room heater and electric blankets.The food is really good and my congratulations to the manager of the dining room.The vegetarian food is also good and so are their snacks.It is a temptations to throw off the diet.The service is... More

the hotel is good in all aspects but i like the most there services the hotel staff is very educated and they know exactly how to please there guest ,for there service i will give them full marks according my judgement.whenever i gave a call to the reception for whatever i need they brought all the thing very quickly and... More

A hotel totally unprepared for handling the winter of sub zero temperatures in Feb,2013. There were problems in getting running water and many toilets in the common area had no water. Even warm drinking water was not available. The quality of food was terrible and service was extremely poor -- and this was in a situation where we had a... More

This is one of the best locations of resort in Pahelgam, the view of surroundings is amazing, touching to the golf course, and beautiful surroundings, close to market place, Rooms are very cozy, and staff is very cooperative. one can have very relaxing time here. Places close to this resorts for visit are- aruvelly, betab velly, and sonamarg , specially... More

We, two Sr. Ctzn., enjoyed our stay in this hotel from 22nd March and 23rd March'13. Excellent locatio on a hill top having good view of entire Pahalgam. All around snow peaked mountain with flowing river below. This is a big property having two blocks of hotel rooms and dining rooms and few individual huts and accomodation in a seperate... More

Grand Mumtaz, as the name tells it all, is a perfect place to stay at pahalgam. No matter whether it is a honeymoon couple or a family vacation, you are going to fall in love with the place and compound to that is the fact that you are already in heaven of the earth I.e. Kashmir. Courteous helping staff, sumptuous... More

Very Good Place to stay at Pahalgam, but away from market place. You should have vehicle at disposal to stay at this place. Hotel staff is very helpful and good food at Restaurant. People visiting Pahalgam should stay at this place, rates are bit on higher side but as for this type of Property and rating rates can be compromised.

The resort is good. Room was comfortable Stayed in November , temperatures were sub zero at night but rooms were not heated. Hotel only provided a heating blanket for main bed. None for extra bed. Hot water only in the morning and an hour in the evening. Staff was very good . Food had no taste. Hotel does not have... More