Just got home from an incredible week at this resort. It was our third trip to Cuba and, in many ways, the best one yet. If you are looking to spend your vacation at a place where the staff couldn't do more to make your stay special (Maria in the buffet making sure a table for the six of us... More

Just returned May 18 from 7 day holiday. Flying from Calgary, this holiday was about $1300 each. This is my second visit to Cuba. Last visit was to Santa Maria which I liked much better. We have been to several AI over the years. This was the least impressive. The resort itself is a little on the shabby side which... More

I had another wonderful visit from may 9-16/13. I always seem to arrive in an exhausted state needing to re-charge my batteries!! After my first plunge into the sea on the truly magnficent beach, my spirits soar. I travel alone to the Sol and always feel safe, secure, well cared for and it is within hours that I relax and... More

Sadly we have to report that our stay was not a positive one. 3 room changes due to safe not working, cockroaches, ants, and then a flood in the bathroom 3 times. Poor hygiene in the dining room, birds coming in for their breakfast, dinner & tea plopping over the tables and food, not a nice sight when you are... More

My husband and i travelled to sol Cayo guillermo on the 19th of April for 14 nights and we loved every minute of our holiday we have been to Cuba a few times but this is our second time at guillermo , the hotel is lovely , the beach is stunning and the staff are some of the best we've... More

Where do I start??? We have been to Cuba 3 times and this was by far the worst. We arrived at hotel on Friday 3rd May at 3pm, we were told check in was 4pm so we had an hour to wait. However, our friends had arrived on the Thursday and when we met them we were told there'd been... More

When away with my partner and this place is terrible, dirty rooms, broke glass on the floor, half used toilet rolls just chucked out, broke lights, cracked slabs! Really bad hotel on a whole! The entertainment was shocking and the staff were rude and unhelpful and constantly wanted tipping and would ask for clothes and toiletries when they knew we... More

This is our second time in Cuba and this visit MUST be the worst. I travelled with my husband and 2 year old. May 11-May 18. Rooms- outdated (I can handle this) however, if something is broken, stained, has mold or smells, it should be removed or replaced. The sheets and towels had stains, which again we could have ignored... More

We had a lovely two weeks at the Sol. Good accessibility for wheelchair and someone (staff and holiday makers) were always willing to help. Hamaya and Bony in Ranchero were great and their personalities helped us to enjoy a lovely holiday. Yhani at Churro bar was fun, and Bartender and staff at Lobby bar were excellent. Theatre Bar staff were... More