We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 4 Cayo Guillermo hotels »

Sol Cayo Guillermo

4.0 of 5
Jardines Del Rey, Cayo Guillermo, Cuba
Hotel amenities
4.0 of 5 stars 1035 Reviews
15 February 2012 -
bottleman
14 February 2012 -
Julie P
 
 
Write a Review

1,035 reviews from our community

What travellers say about this hotel
  • Thomas Cook(52)
  • Very good(39)
  • Main bar(37)
  • Pool area(30)
  • Plastic cups(23)
  • Air Con(20)
  • Really nice(12)
  • Staff were friendly(12)
  • Buffet restaurant(12)
  • Great time(6)
Traveller rating
    380
    363
    153
    92
    47
Only show reviews for Family (199) | Couples (490) | Business (2)
Date Rating
bottleman
barnsley
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

What can one say that’s not already been said by so many returning guests this little hotel in paradise. We are a family of five, two sisters with their husbands and one son John who the staff have great fun with, especially the females who teased him constantly. A stunning bit of good management which other hotels should copy was... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear bottleman. Thank you for your visit and your nice words. We know you come from a very long trip and the express check in and warm welcome is much appreciate from all of you. We are working to have the bikes to rent back soon. We hope to meet you again. Best regards. Manuel Vazquez. General Manager More

Julie P
Finedon, England, United Kingdom
1 review
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

My husband and I have been back from the Sol for two very long weeks now. It was our 6th visit, but this is the first time I have ever done a review. The reason why I am doing this is I believe in giving credit when it is due, and it certainly is here more than ever before. Firstly... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear Julie P. Thank you for coming 6 times and we are sure you will come back. I know the staff is the main reason you and many other regulars come back and also we work hard to do improvements every year. See you soon. Manuel Vazquez. General Manager More

Barb S
Dunchurch, Canada
1 review
4 of 5 stars Reviewed 14 February 2012 NEW

This was our 4th trip to SCG and we love it every time. The food is great, the beach is the best we have seen in the cayos, it is safe, comfortable and great staff. So wonderful to be recognized when you arrive and the staff is happy to see you again. We have biked and walked to Pilar beach... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear Barb S. Thank you for coming back in your 4th time. I am sorry we did not have the right information to send you the small present we have for all regulars to your room. Please let us know when you are coming back to give you a better service. Kind regards. Manuel Vazquez. General Manager More

cubacarlos
West Yorkshire
Senior Reviewer
8 reviews
14 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

Returned from the SCG on the 11th Feb. after what was the best 2 weeks stay there we have had for a long time. Had a fantastic time and met some great people. It has been noted not just by my wife and me, but by many regulars, that standards had slipped quite a long way over the last 4... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear cubacarlos. We were all very happy to meet you and your wife again. I thank all the last excellent comments to help us to be better on this popular web. I appreciate also your feedback to keep improvening. I will share your review with all staff. See you in September. Manuel Vazquez. General Manager More

alexahickey
Cardiff, United Kingdom
2 reviews
5 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

My husband and I have just returned from a wonderful holiday in Sol Cayo Guillermo. The hotel is set on a beautiful beach surrounded by palm trees. It is a fairly small complex but this adds to the appeal especially if you are looking for a quiet and relaxing escape. The accommodation was of a good standard, large bedroom with... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear alexahickey. Grettings from Cayo Guillermo, very relax, quiet place with amazing beach, I agree 100 % with you. I also appreciate your feedback with areas to improve. Take care. Manuel Vazquez. General Manager More

GillyTrevis
1 review
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

Beach best we have ever seen and we have travelled to many destinations over the last 10 years. Hotel small and friendly staff made us feel welcome, accomodation is basic but clean and comfortable. Food was also good and with plenty of choice. Very good hands on manager who is eager to get your view on your stay, and keen... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear GillyTrevis. Thank you for your visit and your positive review. Our location and the work from our friendly staff are our best values. We hope you can come back soon as many other regulars. Kind regards. Manuel Vazquez. General Manager More

norma i
Hambleton, United Kingdom
1 review
5 of 5 stars Reviewed 12 February 2012 NEW

our 2nd time here and even better than last time. the staff as before cannot do enough for you, marilyn,mari leo jose but to name a few. the new manager manuel is very visible keeping on top of things and there are noticable improvements from last year. we love the rum bar by the beach, always a good atmosphere, good... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear norma i. Thank you for coming for 2nd time and for sure it will not be the last one. Your comments are very appreciated to keep working hard. Best regards. Manuel Vazquez. General Manager More

Jill838
Barnsley, United Kingdom
1 review
4 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
4
people found this review helpful

My husband and I love Sol Cayo Guillermo so much we have just returned from our 5th visit. We love the place so much, two of our friends came with us this year and they were delighted with the place. I cannot recommend this hotel and location highly enough, it has everything I could want. It has clear blue sea,... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear Jill838. I can not find the way to say thank to many regulars like you. Our staff are so happy to meet you all back year after year. See you soon in your 6th time. Take care. Manuel Vazquez. General Manager More

alysondean
Rhondda, United Kingdom
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
3
people found this review helpful

i booked this holiday for my 40th birthday, my daughter's 17th birthday and our 20th wedding anniversary, I've never been this far on a holiday before, nor had we ever gone all inclusive before, but we need not to have worried. We had a fab holiday, they took care of my daughter and my birthday, which was on the same... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear alysondean. We feel very happy you had such great time with us including special celebrations. If we know the information even in advance we can organize something special for everyone. Kind regards. Manuel Vazquez. General Manager More

sharron m
Doncaster, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
2
people found this review helpful

Just returned home from a brilliant two weeks, staying at the sol. We have stayed at the sol on numerous occassions and I have to say the place gets better each time we visit. I cannot find fault with the hotel and it's staff......Manuel, along with a brilliant team, has worked hard to make positive changes within the hotel. Room... More

Was this review helpful? Yes
Manuel Vazquez, General Manager at Sol Cayo Guillermo, responded to this review
15 February 2012

Dear sharron m. I am very proud from all my team, they are our best value and I try to help them to be better for all our guest and regulars like you. Thank your for the time to write this review. See you in September. Best regards. Manuel Vazquez. General Manager More

Travellers who viewed Sol Cayo Guillermo also viewed

Iberostar Daiquiri
4 of 5 stars 1,530 Reviews
Cayo Guillermo, Ciego de Avila Province
Sol Cayo Coco
4 of 5 stars 1,204 Reviews
Cayo Coco, Ciego de Avila Province
Melia Cayo Guillermo
4 of 5 stars 1,338 Reviews
Cayo Guillermo, Ciego de Avila Province
View all 4 hotels in Cayo Guillermo, ranked by popularity »

Been to Sol Cayo Guillermo? Share your experiences!

Write a Review Add Photos Add Videos

Sol Cayo Guillermo Also Known As

  • Sol Hotel Cayo Guillermo
  • Cayo Guillermo Sol Hotel
  • Sol Cayo Guillermo Cuba
Address: Jardines Del Rey, Cayo Guillermo, Cuba

Is Sol Cayo Guillermo your business?

  • Manage your listing
Sol Cayo Guillermo
Show the lowest price for this hotel* (from our partners)
We're sorry, we currently have no offers for this property.