We returned to the Palace after having stayed there 2 years ago. To our surprise the staff all remembered us and treated us like we the most important guests that they had ever had. It is evident that all guests receive that high level of treatment, the staff really go the extra yard to make your stay a most enjoyable... More

The hotel is good overall except for a smelly washroom. i first entered my washroom, i noticed it was smelly especially at the toilet bowl area, i immediately called for cleaner to clean my washroom especially that particular toilet bowl area. however, the fresherner smell just last for couple of minutes after the cleaner left and the bad smell retained,... More

I stayed here a couple years back, and revisited again last week after Australia and Singapore. I am most happy to see that the rooms have been refurbished and the hotel kept a record of my last stay. The newly refurbished rooms are very spacious, clean and calming. I received a room facing the lake, which was great to wake... More

I stayed with my family at the Palace of the Golden Hordes Hotel in December 2012. I had booked two standard rooms, and then when we checked in, we found out that one room with an extra bed was enough. The rooms are large and clean, and the furniture is well maintained. The hotel is located in the Mines region,... More

We have a time share and we swapped for this hotel and I am so glad we did, it was amazing, the hotel is just beautiful, the staff were friendly, the onsite restaurant were fabulous. If you go you have to have high tea, it was well worth it! Also take the boat over the to shopping complex it is... More

I never quite like staying in a city hotel as holiday = away from the hustle bustle of city traffic madness! I heard about Palace of the Golden Horses through a close friend who recently received a complimentary voucher after attending a health management programme at the health screening centre in the hotel. Since my friend stays in Malacca, she... More

My company was invited to attend a meeting in Golden Horses Health Sanctuary. I was surprised that the health screening centre is actually located inside this hotel. How convenient. I booked a room to stay a night there as our meeting is quite late in the evening. The hotel actually looks great from the outside itself. In front of the... More

After reading so many negative reviews about this Hotel , I was pleasantly surprised by our experience. We only spent 2 nights, 2 days here on a stopover to our Langkawi Island holiday. We had a quick checkin and the staff were very friendly. Our lakeview room had a lovely outlook of the lake and sprawling grounds.It was a very... More

it was the worst two night i ever had in my life, the room is leeching during the rains even when the changed my room still the other has same leeching, also the room outdated and needs of maintenance.