We arrived at 3:30 in the morning to find the room given to us had not been made up, straight back to reception & we were then given another room, which we discovered on opening the curtains was at road level. Thought this was the start of a rubbish holiday & felt like getting straight back on the plane to... More

We visited the oasis with a view to a completely relaxing, chilled out family holiday – with no fuss, and this is exactly what we got. The location of the hotel in my view was excellent. It was about 25 steps to one of the smaller beaches in portinatx. Portinatx itself is a small town so the centre was about... More

Myself, my fiance and 6 year old daughter stayed here for a week All inclusive at the end of August 2011. The rooms were basic but cleaned daily with new towels with free air conditioning. The All inclusive was decent; Breakfast consisted of your usual bacon, eggs (scrambled, fried, boiled and omlette), tomatoes, mushrooms etc etc, along with various meats,... More

Whilst on hoilday in Portinatx my bag was stolen from Vicents bar and I had all of my belongings taken. Due to not having any money or phone the manager of the hotel kindly helped cancel my cards etc and personally drove me to the local police station to make a report! All staff were supportive and throughly kind during... More

We have just returned from a week here. The main issue we had was not being given any information on checking in about where things are or when meal times are. But once we found the restaurant the meal times are clearly shown. When we found the pool & bar in the building over the road it was excellent. The... More

Our first room was a rather disappointing but after a fire on the 2nd day we were moved to one if the beach front suites - very nice. Bit if a laugh really, watching plumes of smoke on the roof of the hotel and then going up to the room to find it flooded & stinking of smoke! Hotel was... More

Having just returned from Grupotel Oasis following a 10 day holiday, we want to set the record straight regarding all the negative comments; we had a fantastic time! However, we can see how some people may not have had the same experience as us and there are points to note. The hotel was previously two hotels, either side of a... More

I would not go back there. When i arrived they did not have a booking for me, so i was put in a tiny room (like a cupboard) the one window looked onto someone elses balcony, then horrible centipede like bugs scuttled and shot about the floor, walls and ceiling, i was petrified, i sat on the bed throwing things... More

Arrived early evening, room was clean but not very inviting as it was at road level, about 6 feet from the road with people passing constantly, we felt as if we would have to keep the curtains closed all week, I went back to reception and asked if it would be possible to change rooms the staff couldnt make that... More