Travelled from feb 11 to 18th
First trip to Cuba and I will be returning!! Loved everything about the resort especially one person in particular....Jenny in the entertainment staff! Couldn't ask for a nicer, high energy, fun and wonderful individual. Made our stay at Melia extraordinary and one we will never forget....we were a group of 12 and there were...
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It was our third time here 2007/2011/2012 as a couple 10 th time in cuba & this place keeps getting better !! We come back to cuba because we love the cuban people for there friendliness even if the language is a barrier sometimes we still feel a bond with them !!
So salute to MARCO the manager who seems...
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First stay at Melia Cayo Santa Maria: wonderful beach and the resort staff were very friendly and kind. HOWEVER, if you are a non-smoker, Cuba/Melia is not the place for you. We were completely smoked out of our guest room and had to move rooms, although the staff were helpful in this regard you just could not get away from...
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Okay, so we have heard MANY people say "do not go to Cuba" "the food stinks there" "you will get sick in cuba".One word to say to all of those comments...WRONG. I am fairly picky when it comes to my vacations and I can honestly say that there is only one complaint with the whole trip (they NEVER answer the...
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Had a nice trip to Melia Cayo Santa Maria. Arrived by bus after 90 mins ride - tour guide did not explain that our luggage would be sent to our rooms leaving our bus confused but I remembered from tripadvisor that this is the case - and this was confirmed overhearing front lobby staff. One staff member there to direct...
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Many thanks for prefer Meliá Cayo Santa Maria and for describe your experience on Trip Advisor.
Permit me to reply your detailed review point by point.
Check - In: When arrivals are numerous, we always make a pre check in at airport,
to avoid at the guests the hassle of waiting in front of the Reception.
Bell Boys are responsible...
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My husband and I went to MCSM from Feb 3 - 10th 2012. This was our first trip to Cuba and our first stay at a Melia property. We loved the check in on the bus, we arrived at the resort around 9 p.m. in our check in envelope were the room keys and a map of the property, we...
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Thanks for visit Meliá Cayo Santa Maria and for write a review on Trip Advisor.
Our Hotel only has 28 Bungalows, located in two concentric semicircles, making it quite easy to find the room, even coming at night.
In our main Buffet we have an Italian corner with show cooking and every night we offer hand made pasta and gnocchi....
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We went to MCSM from Feb 4-11th 2012. We arrived at midnight, so getting our room key and info pack on the bus was great. Finding our room was a bit of a challenge as the paths are very poorly lit at night and the bungalows do not have the numbers on them. The rooms are very cute and brightly...
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Many thanks for prefer Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor.
At the beginning of the road leading to the Bungalows, there is a sign with the room numbers,
lit by a light.
Anyway, one of our improvement projects for the 2012 is to enhance the external lighting.
About the sun beds, we have enough...
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Just back from a week (Jan. 26 - Feb. 2) at the Melia Cayo Santa Maria. Been to Cuba seven times in six years and this was the best experience yet.
We have been to Cayo Santa Maria before and loved the beach and wanted to return. This hotel was recommended by friends who had stayed there and we went...
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Thanks for choose Meliá Cayo Santa Maria and for write a review on Trip Advisor.
Your satisfaction is the best reward to our efforts and we hope you´ll decide to come back
at Meliá Cayo Santa Maria.
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We have just returned from the Melia Cayo Santa Maria, Feb 3-10 and we will definitely be returning!!!! The resort is beautiful and clean, the food is Great and the staff are absolutely Wonderful!
There is an hour and a half bus ride from the airport to the resort but the tour guide on the bus made it seem not...
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Many thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor.
LIke you said, bus trip is around 90 min., but worth it, considering the beauty of the key.
Besides, guide´s explanations make it interesting and the crossing of the bay is a nice
experience, especially at sunset.
Pleae, accept my apologies for what happened...
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We just come back from the resort last night Feb.10 2012 .Our stay at the Melia resort was very nice and thanks to all staff there very memorable holiday.
Just to let you know flight with Air Transat was very nice and on time. When you get there at the small airport customs was good and pretty fast.
Then get...
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Thanks for visit Meliá Cayo Santa Maria and for write a review on Trip Advisor.
The exterior lighting has been designed to create a romantic atmosphere with soft lighting;
Anyway, we are planning to increase the lights at the entrance of each bungalow,
to facilitate the guests who arriving at night.
We are glad to know that we fulfilled your...
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