Only think of staying in lake-view Washitu(Japanese tatami room) in this hotel. Never ever think of staying in mountain-side twin. Because my husband is wheelchaired, there was no choice for us. Frankly it was the worst room in our life. There was only less than a feet between two beds. Therefore, my husband could not secure his space to take... More

View is great as my room faces the lake. Food is above average. Onsen did not try as too tired after a long flight and checked in at night. Had to check out the next morning. Not much of amenities. Toilet kinda crampy.

Hotel must be at least 30 years old. Rooms are small but clean and have a direct view of the lake. Dinner is great but breakfast bad. Onsen is on the small side compared to Noboribetsu Grand Hotel and outdoor onsen provided really bad privacy as people walking by lake can see you. English speaking front desk personnel.

Stayed one night, turned up without reservation but was greeted by very good english speaking staff. Stayed in Japanese style room tatami floor, with traditional futon bed. Rooms are a little old as stated by other reviews but are clean, comfortable and have great views of the lake. Dinner was brought to our room the traditional way. Nice meal but... More

The hotel is situated right in front of the beautiful Lake Toya. The view from the hotel room was superb. However, the room was a little small and had a little "old" smell. Cleanliness was alright, although the bedsheets were kind of scratchy. There were extra mattresses provided in the cupboard so that you could layer it on top of... More

Paid 13350 Yen for a single Japanese style room with dinner in the room. Dinner not as good as I thought, 2 small raw prawns, some sashimi plus a variety of others. The food is rather mass produced in the kitchen and brought to your room. The hotspring on first level can be seen from hotel rooms above. The basement... More

Although this hotel is about 10mins walk from the bus station, but it's located next to the lake so you'll love the view from the window. The in-room dinner is lovely! A nice variety of food items. Room is spacious. There's only WIFI in the coffee lounge at the lobby. The password to the WIFI network is pasted on the... More

Stayed for 1 night on 12th Oct 2010 for 18800JPY for 2 pax in their Japanese-styled room. Somehow, till today, I just can't shake off the smell of old furnishings in the hotel and our room. This was the reason I didnt sleep well that night. : ) The staff were polite, spoke little English but being Japanese, they were... More

I was a holiday with my husband and stayed at Toya Kanko Hotel for 2 nights. Booked the hotel through Rakuten less to lack of English website. I was a little apprehensive about this hotel due to lack of information in English about it. Price paid was also rather pricey compared to the ones in Sapporo and Hakodate (our other... More