Cons: *I don't want this to happen to anyone else trying to celebrate or relax on vacation which is why I'm posting. Be extremely sure you are receiving the room pictured at booking. We did not receive the room pictured at time of booking. If we did, this review wouldn’t be being written. Also, it looks like two other Airbnb reviewers had the same issue-John in April 2023 and Rolanda in June 2022. In those cases, the host actually did something about the issue. For my case, NOTHING WAS DONE. I ask the hosts to imagine if they were in our shoes. What if they viewed photos at the time of booking, traveled over 3,300 miles to that place, and then discovered the room provided was in fact completely different? I had to get Airbnb involved which you will read more about below. If you are in fact seeing correct photos at the time of booking, it’s because Airbnb had to prompt the property to do so so that customers know what to expect (see proof in the pic of my correspondence with Airbnb). Imagine that-a property having to post photos so customers know what to expect. This is business 101 and clearly this property does not know how to conduct. The issue is that Turtle’s Nest provides you pictures from two separate 4th floor rooms as opposed to a specific one that you’ll be housed in. In addition, photos of our specific kitchen and bathroom were never featured on the listing and if I had to guess, it’s because it’s a completely outdated room with a less than quality bathroom (you can find mold in my attached pics). The fixtures and appliances in our room were completely different and outdated compared to the stainless steel and cabinetry photos seen at booking (fridge, stove, flooring, ceiling fan, cabinetry, bathroom all different + a much smaller balcony). I have posted photos of our room and from the original booking and you will see what I mean. You will easily tell the difference between which photos are the ones of the room I'm currently in and the listing's photos. When we questioned reception initially, they told us verbatim, “The image that you sent us is the view taken from the Studio you are currently in. Please note that there was not a mix up with Studios.” First off, I never sent them an image of the view/room, only a screenshot of our correspondence which stated I would be in the pictured room. Second, this is a bold-faced lie. When we wrote that we find it hard to believe we were given the pictured studio as the appliances were completely different, they did not respond. Again, I never questioned the view. I questioned the room provided. We saw other guests’ accommodations that had stainless steel fridges and were more updated. I had to get Airbnb involved on the issue of which you'll learn more about below. *Bathroom has stains, cracks, hair not our own and mold. Feels icky. See pics. *Shower pressure is quite low so it's sometimes difficult to blast sand from body when showering. *Uneven stairs to get to 4th floor are a safety hazard *Boyfriend found large bug in our room, however I cannot view the picture and post it until we are gone (so I can actually sleep tonight) Pros: The view The beach Well-landscaped grounds Housekeeping comes each day Heated pool Although there are pros, instances like this are why you bite the bullet and pay more to stay at a resort. False advertising is simply unethical and an apology, some sort of compensation, or being moved to the advertised room would have been the right thing to do instead of denying the truth. Airbnb had to tell the the property to update their photos (see pic of my correspondence with Airbnb). Customers expect to be housed in exactly what they see at the time of booking and if there’s a change to that, the customer should be notified. Even some sort of notice at booking regarding this would have been helpful but now they have a poor review due to not providing notice or taking accountability. The property refused to provide even a partial refund, We gave the property an opportunity to make it right and they did nothing. The photos simply do not lie!…